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Don Hewlett Chevrolet Buick

Georgetown, TX

4.6
2,221 Reviews

7601 S Interstate Highway 35

Georgetown, TX

78626

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Showing 2,221 reviews

July 18, 2023

Don Hewlett Chevrolet has done an excellent job with my 2018 GMC Terrain since I purchased it from them. Everyone from the folks at reception to the mechanics are friendly and helpful. More

by Ben Pratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Wilson
July 18, 2023

Everyone was truly amazing! Ronnie from setting up my appointment, Chase for helping me find my dream car& Noemi making me so comfortable during my final moments! Thank you all More

by Francis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase, Ronnie Bradford, Noemi Armenta
July 16, 2023

Everyone has always been very professional. None of the persons I have dealt with have ever tried pushing any service on you. I wouldn’t take my truck anywhere else More

by Fredosuna1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
July 14, 2023

Great team, Jerred is awesome, he really cares about your vehicle and satisfaction. I highly recommend this dealership. More

by Robertphipps68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerred
July 14, 2023

Customer service is amazing at Don Hewlett Chevrolet They take care of you with patience and kindness Thank you. More

by vickiebishop67@gmail.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex
July 13, 2023

He did Such a Great Job! I Knew I would be going home with a car when he said it ! Gives Outstanding customer service, and has such a friendly hard working attitude!. Terrell More

by janayreynolds
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrelle Owens, Ronnie Bradford
July 06, 2023

Absolutely terrible experience. Massive oversights in documents. They're looking out for themselves not the customer. More

by luke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Logan
Jul 07, 2023 -

Don Hewlett Chevrolet Buick responded

Dear Luke: We regret your confusion about the payoff on your Mercedes trade in. When you signed the paperwork stating there was no payoff on the Mercedes we understood you were trading it in without a lien. Our state titling system did not show your new lien on the trade-in title until the following business day. Our manager caught this and asked you to come in to re-sign. We understand this was upsetting to you. We are in the business of providing quality products like the Chevrolet Silverado you selected and product support. We are not trying to trick, mislead, abuse, or defraud anyone. Signed contracts are prepared to protect everyone and make sure our agreements are based on fact. You represented to us that you had clear title to the Mercedes. This was not the case. We hope the new truck provides you with many safe miles of travel. Hewlett Customer Care Team

July 06, 2023

Service was great and the Techs were fast at getting my repairs done in one day. Paul Conrad (in the service department) always listens to my concerns and worries about what is wrong with my suburban then More

by tfarmer2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Conrad, Service Dept.
June 29, 2023

I felt the dealer represented themselves well ethical and got the deal done in one afternoon More

by Artrmolliver
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jesse Hoover
June 27, 2023

Professional operation. Took excellent care of my car. Friendly service. Overall, it was a good experience and I will keep going back to Don Hewlett for my service. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
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