Don Hinds Ford

I looked for months for a used, low mileage 4Runner for my daughter. Inventory was thin locally but we found a dealership in Indiana (5 hours from my home) with a possible match. I contacted the dealersh my daughter. Inventory was thin locally but we found a dealership in Indiana (5 hours from my home) with a possible match. I contacted the dealership through Cargurus. I was contacted immediately.by Evan Albright at Don Hinds Ford.. He was professional and accommodating. Sent pictures of the vehicle and answered all questions about the maintenance, condition, and previous ownership regarding the vehicle. He helped plan my transportation from the airport and had the vehicle ready and waiting upon my arrival. Brad Albright worked hard to get me a phenomenal interest rate as well. I was totally thankful for their work and hospitality. It was the best experience I’ve ever had dealing for a vehicle. Kudos to everyone!! I will tell everyone i know about Don Hinds Ford. More

I just purchased a used Ford Escape from Don Hinds my salesman was Duane Adams from the very start he was very helpful and took his time with us and answered all my questions, very polite and very profes salesman was Duane Adams from the very start he was very helpful and took his time with us and answered all my questions, very polite and very professional. More

They were very helpful with my custom ordered Bronco and I would return again for my next purchase. I would return again for my next purchase. More

When I am in the area I always use Don Hinds Ford because of their excellent service. of their excellent service. More

My salesman Steve Summeier and their staff have always been polite, professional, and just amazing to work with . As a repeat customer they are great to work with. been polite, professional, and just amazing to work with . As a repeat customer they are great to work with. More

One of the worse experiences I have had with a car dealer, I took my Focus because of A/C issues, they told us it was because the Thermostat, we changed it and did not fix the issue, then they mention dealer, I took my Focus because of A/C issues, they told us it was because the Thermostat, we changed it and did not fix the issue, then they mentioned that since it is cheaper to refill the system rather than pursue a full repair the proceed just to find out that the system can't be filled due to the obvious, it has a hole... then they charge me the FULL price for charging the system. In total I got a full cost of $1000 wasted between the thermostat and the "refill". Very dissappointed. More

They didn’t have to do much to sell me on the Ford I purchased. I did appreciate how hands off they were in my decision making process. What I did not appreciate was the language used. If the sticker pr purchased. I did appreciate how hands off they were in my decision making process. What I did not appreciate was the language used. If the sticker price does not include the coating that was already put on the vehicle, that just seems wrong. More

People were nice, transaction was smooth but a little disappointed to learn the passenger front seat was broken (handle to adjust the lumbar section does not work so seat is locked in one position) & the disappointed to learn the passenger front seat was broken (handle to adjust the lumbar section does not work so seat is locked in one position) & there was a tray under the car that partially came off and was dragging requiring a visit to our local garage for repair). More

They were courteous honest, didn't waste my time, and did what they said they would do. Overall, contrary to past dealership experience, my interaction with them was pleasant. what they said they would do. Overall, contrary to past dealership experience, my interaction with them was pleasant. More

The selection at Don Hinds Ford selection was second to none! Staff was very friendly/knowledgeable and eager to please! As an A plan buyers and 25 year Ford employee, I would recommend them to anyone who none! Staff was very friendly/knowledgeable and eager to please! As an A plan buyers and 25 year Ford employee, I would recommend them to anyone who is looking to buy! More