Don Hinds Ford

Will highly recommend this dealership as well as my salesperson . Smooth transaction for order submission thru delivery of my Super Duty. salesperson . Smooth transaction for order submission thru delivery of my Super Duty. More

Very professional. Good mechanic's and prompt service. The only reason did not give 5 stars due to at times they miss small details. But they always correct the issue. Good mechanic's and prompt service. The only reason did not give 5 stars due to at times they miss small details. But they always correct the issue. More

Easy drop off and functional waiting room so I could work while I waited. They kept me informed of work done and routine maintenance work needed but no pressure to do it. Check out was easy and staff very while I waited. They kept me informed of work done and routine maintenance work needed but no pressure to do it. Check out was easy and staff very friendly and helpful. More

This has always been my favorite dealership ever, Things have changed some since the pendemic. They are not getting very many new cars and the time and price for fixing things has gone up like everything e have changed some since the pendemic. They are not getting very many new cars and the time and price for fixing things has gone up like everything else. More

The dealership is okay and will work with you, but the service department is bad. I never feel like a priority, even with an appointment. If you have some work needing up to 2hrs...you better clear your service department is bad. I never feel like a priority, even with an appointment. If you have some work needing up to 2hrs...you better clear your schedule because you're looking at about 5hrs. Even then, no guarantees it will be done right! More

Friendly. Professional, nice selection. Sales staff very pleasant explained everything in detail, likeable, great location. Professional, nice selection. Sales staff very pleasant explained everything in detail, likeable, great location. More

I PURCHASED MY FIRST CAR FROM DON HINDS FORD IN 1984 AND THEY HAVE BEEN GREAT ALL THESE YEARS. THE REASON I GO TO DON HINDS FORD FOR SERVICE IS BECAUSE OF CHUCK CALLAHAN. I DO NOT LIKE IT WHEN I CALL TO THEY HAVE BEEN GREAT ALL THESE YEARS. THE REASON I GO TO DON HINDS FORD FOR SERVICE IS BECAUSE OF CHUCK CALLAHAN. I DO NOT LIKE IT WHEN I CALL TO TALK TO CHUCK AND SOMEONE ELSE IS TAKING HIS CALLS BECAUSE HE IS TOO BUSY. I WANT TO TALK TO CHUCK AND AM WILLING TO WAIT. More

My only concern would be the follow up. When it comes to warranty repair it takes too long to make the repairs When it comes to warranty repair it takes too long to make the repairs More

I always went to Don Hindes for service work for my old f250, and when I was in need of a new truck, Duanne didn't disappoint in the service provided to help me find my new truck. Huge fan of the 2022 F15 f250, and when I was in need of a new truck, Duanne didn't disappoint in the service provided to help me find my new truck. Huge fan of the 2022 F150 STX. If ya'll are looking for a new vehicle, I highly recommend you go see the team at Don Hindes. More

I've been a long time Ford owner and Don Hinds customer and this was one of my more disappointing experiences. A part on my C-Max that shouldn't have broken did, so I was stuck with what turned out to be and this was one of my more disappointing experiences. A part on my C-Max that shouldn't have broken did, so I was stuck with what turned out to be an almost $500 bill. The good: +Paint job on the repair part was outstanding at a fair price. +Service squeezed me in amongst the Spring Break repair crush The not so good: +Paint job on such a small part took longer than I expected, but I don't know all that goes into this work. +Parts department ordered the repair part, but failed to notice that the Ford logo was not included. Add a couple days delay and $35 dollars to the total bill. +Parts department wouldn't release the Ford logo to Service until it was paid for. Add another day delay. And really, over a $35 part for a customer who's spent thousands at the dealership? +When we went to pick up the car (after hours) the lights had been left on, draining the battery. Okay for a mistake to be made, but service seemed to have no consideration for our inconvenience and the wasted 45 minutes of another trip. How much consideration should have been extended? I don't know, but more than nothing. More