Don Jackson Chrysler Dodge Jeep Ram North

Worst dealership ever. Go anywhere else. These people are awful- from snake oil sales folks to the anti-service department. They shouldn’t be running a lemonade stand. S Go anywhere else. These people are awful- from snake oil sales folks to the anti-service department. They shouldn’t be running a lemonade stand. Service department will leave you without a vehicle for weeks while they lie to you about why your vehicle didn't get repaired when they said it would. Ask for the service manager and you will get ghosted. Avoid this dealership unless your a masochist. More

I can't say enough good things about Brogan! He went out of his way to take us on several test drives and was very professional, easy-going and very patient. I recommend you ask for him if you a He went out of his way to take us on several test drives and was very professional, easy-going and very patient. I recommend you ask for him if you are wanting to purchase a vehicle. More

Our product specialist, Eric Palmer, and Luis and finance and the entire staff here at Don Jackson were extremely well-versed in their product. Great buying experience. and the entire staff here at Don Jackson were extremely well-versed in their product. Great buying experience. More

If you have go here make sure you deal with Eric Palmer for all of your needs. He is helpful from Sales to Service and anything in between. If you are in the market for a new vehicle, go see Eric Palmer. for all of your needs. He is helpful from Sales to Service and anything in between. If you are in the market for a new vehicle, go see Eric Palmer. More

Stay away from this place. My son, his wife, and their one-year-old baby were stranded in the middle of a storm with a car we bought from this place less than a month ago. The My son, his wife, and their one-year-old baby were stranded in the middle of a storm with a car we bought from this place less than a month ago. The mechanic told us that the transmission was altered to last for a couple of weeks, but that it was faulty. Now my young son and his family have no vehicle and no money to repair the car they bought with so much effort. They are frankly desperate, and the dealer washed his hands of them without any compassion—pure evil. More

Stay away! In all my years of buying and selling cars I have never delt with such a rude manager who was very arrogant and downing I'm not sure how Shawn holds In all my years of buying and selling cars I have never delt with such a rude manager who was very arrogant and downing I'm not sure how Shawn holds a job here. We will not be back. Too bad we can not leave a negative start BBB and higher management should investigate into how this man is treating customers. Outrageous! More

Having shopped at a lot of different dealerships in the area, I can honestly say I enjoy working with the good folks at Don Jackson the most. More specifically, Jim Schoolfield in Sales and Danny Jacks area, I can honestly say I enjoy working with the good folks at Don Jackson the most. More specifically, Jim Schoolfield in Sales and Danny Jackson (GSM) are some of the most honest, fair people I’ve encountered in the industry. After my most recent purchase - I think I’m going on 10+ with them- Danny called me after paperwork was signed and I was already home to let me know I qualified for another voucher and would receive $500 in the mail. Who does that? Going out of his way to treat his customers right and get them the best deal is exactly why I’ll keep going back. And Jim is a fantastic salesman who had fielded cumulatively about a million questions from me over the years and is always hard at work to find the right vehicle for me. If I could sing their praise any louder, I would. Hopefully that’s testament by the dozen or so friends I’ve sent there over the years. More

Great car buying experience. Wanted to purchase a new Jeep Grand Cherokee and take advantage of employee pricing plus to offset my negative equity. Horacio handled my inquiry, go Wanted to purchase a new Jeep Grand Cherokee and take advantage of employee pricing plus to offset my negative equity. Horacio handled my inquiry, got me the deal I wanted, and everything was done remotely, even my trade in. Only went to the dealer when it was time to sign the paperwork and take the car. I did not have any issues like hidden fees or misleading pricing. Everything was very transparent and the car I got was almost $10000 off MSRP. Overall I would highly recommend buying from this dealer and I would recommend working with Horacio. More

BEWARE: I had a deceptive experience at Don Jackson North in Cumming, GA on 3/17/24. I was charged $2,123 in hidden fees for LoJack ($1,295) and an Advantage Package ($828) that were never disclosed. I was t in Cumming, GA on 3/17/24. I was charged $2,123 in hidden fees for LoJack ($1,295) and an Advantage Package ($828) that were never disclosed. I was told my signature was just to run my credit. Sales Manager Sean Allerdice ignored follow-up, and I was sent back to salesman Jimmy, who lied to my face and blamed me for having “buyer’s remorse.” He said nothing could be done since the deal had gone through the bank—an excuse to avoid accountability. I had to submit a Better Business Bureau complaint, and I strongly urge others to do your due diligence before going here. Don’t be fooled by their low vehicle prices—they make it up with hidden fees. They currently have an F rating with the BBB. More

Go see big Carl. He’s the Best. Very friendly and full of personality. He didn’t make me feel like I was dealing with a car salesman. He made me feel like what I thou He’s the Best. Very friendly and full of personality. He didn’t make me feel like I was dealing with a car salesman. He made me feel like what I thought mattered. The best part was when we did a tic tok of me driving off in my new ride. So much fun!! This team did everything they could to get me in my car without a down payment and gave me rebates and got me in a good car with reasonable payments. Go see big Carl, he’s the best!! ❤️❤️❤️ More