Don Jackson Chrysler Dodge Jeep Ram North

Dear lord, probably the worst dealership I’ve ever dealt with. Nolan is incredibly unprofessional and the management needs to reel in how rude their employees are. If you need to service your Ram, don’t go with. Nolan is incredibly unprofessional and the management needs to reel in how rude their employees are. If you need to service your Ram, don’t go here. More

We had researched a number of vehicles ahead of time on the lot and reached out to look at them. We talked to Corey and, when we got there, two of the ones I had been looking at were sold. There were two t the lot and reached out to look at them. We talked to Corey and, when we got there, two of the ones I had been looking at were sold. There were two that were still on the lot. We drove a Willy's and a Rubicon. We went out the door paying less than the amount advertised (including with taxes, titles, and fees). We are a few weeks in and the vehicle has been satisfactory so far. More

Asked about availability of a car and they did an unauthorized hard credit pull. Lowered my fico a whole level and I never asked about financing. Annie, the “internet specialist “ did nothing to re unauthorized hard credit pull. Lowered my fico a whole level and I never asked about financing. Annie, the “internet specialist “ did nothing to resolve this. Stay away from these idiots More

Worst dealer i have ever dealt with. A car was cheaper than expected so I worked with them to coordinate a visit from Lemon Squad (mobile mechanic) to check it out. The guy gets there an A car was cheaper than expected so I worked with them to coordinate a visit from Lemon Squad (mobile mechanic) to check it out. The guy gets there and they tell him it sold so he wouldn't inspect it. It is now 2 weeks later and the car is still still on the site, their lot and for sale, the sales guy made all kinds of noises but obviously they just knew what the mechanic would have found. On top of that, they kept "reducing" the price, but the out the door price never changed. More

Possibly the worst dealership I have ever dealt with. Advertised price and trade in value changed every time they provided a quote. Claimed the advertised price was best price and inclusive then tried t Advertised price and trade in value changed every time they provided a quote. Claimed the advertised price was best price and inclusive then tried to add a few thousand dollars More

Terrible experience Do not recommend The sales associate, Corey, is the biggest xx artist on the planet. associate, Corey, is the biggest xx artist on the planet. More

Avoid this dealer - Financial and Service Issues I purchased a vehicle from Don Jackson North and had a terrible experience. 1) I was sold a $2,997 service contract that I cancelled almost immediately purchased a vehicle from Don Jackson North and had a terrible experience. 1) I was sold a $2,997 service contract that I cancelled almost immediately, but they are now refusing to issue my refund. 2) The car was supposed to include a charging cable, but the bag was empty when I got home. 3) The car was filthy; I found cookie crumbs all over my clothes after sitting in the "cleaned" interior. I have filed complaints with the BBB and am seeking my refund. Buyer beware. More

I had the pleasure of working with Tye, Carl and Mike when I traded in my '21 JL Rubicon for a new one. It was a bit complicated as I live in Virginia, but they made the transaction seamless. Great commu when I traded in my '21 JL Rubicon for a new one. It was a bit complicated as I live in Virginia, but they made the transaction seamless. Great communication throughout the process. They even coordinated meeting halfway in NC to exchange vehicles. They went above and beyond to make it an A+ overall experience. I highly recommend Don Jackson CDJR North More

A guy named Jim had told us that he made sure there were no extra stuff, we then went there the next day and they had us wait all day, and after that they proceeded to tell us they made sure there wasn't an no extra stuff, we then went there the next day and they had us wait all day, and after that they proceeded to tell us they made sure there wasn't anything extra then had us sign stuff and had said what we were signing and then ended up charging an extra 3,500 dollars for an extended warranty without telling us. While waiting Jim had come out and told us very loudly where people were around us that the credit score was the lowest he's ever seen, and had also told us there was water and a vending machine but failed to mention the ice cream and coffee. More

I am extremely disappointed with how this dealership handled our purchase and a $4,000 used EV tax credit. When we bought our used EV, we told the dealership several times that we did not qualify for th handled our purchase and a $4,000 used EV tax credit. When we bought our used EV, we told the dealership several times that we did not qualify for the tax credit. They added the $4,000 credit to the first draft of the contract, and we asked them to remove it. The final lender-approved contract they sent us— and the one the bank funded—did NOT include any tax credit. Months later, we received a letter from the IRS stating that the dealership filed for the $4,000 credit in our name anyway, even though it was not in the final contract. I contacted the dealership multiple times, and a manager admitted on a recorded call that the credit was filed in error and told us the dealership would send us a check to correct it. That was back in February, and we still have not received anything. Since then, the dealership has stopped responding with any meaningful updates. We now have to consider filing complaints with the State Attorney General and the IRS to resolve something that should never have happened in the first place. This has been an extremely frustrating experience, and I want other customers to be aware of how this situation was handled. More