Don Jackson Chrysler Dodge Jeep Ram North

Purchased 2022 RAM 2500, working with Eric Palmer. Was a great experience throughout process. Had visited several weeks prior until I finally pulled the trigger Eric keeping all on the tracks with no Was a great experience throughout process. Had visited several weeks prior until I finally pulled the trigger Eric keeping all on the tracks with no surprises. Then to prep the truck further with PPF/ Ceramic coating, Bed spray and Tonneau cover, Ben Daniel handled process flawlessly. Yes over the years Car / Truck Salesman and Parts/ Service staff have acquired poor ratings. Ben and Eric are an asset to the industry and to the dealership. Thanks guys. More

DECEPTIVE DEALER TACTICS- purchased a used jeep gladiator from them remotely. Since it was being purchased remotely, i specifically asked Phillip Malone ( internet/bdc manager) if there was any kind/type of from them remotely. Since it was being purchased remotely, i specifically asked Phillip Malone ( internet/bdc manager) if there was any kind/type of damages. He emailed back that there were none and vehicle was in showroom new condition. After purchase, the vehicle was delivered and heres a list of the damages on the "showroom new" vehicle they sold me: The entire undercarriage of the vehicle is covered in mud/rust/scratches and looks like its 40 years old. -The premium soft top for the vehicle is missing/was not in the vehicle upon delivery - at least 20 rock chips on front of the vehicle ( hood/grill) - paint overspray ( black) on entire cowl near the hood, seems to be a defect from the factory - black paint/mark on drivers headlight that will not come off - large scratch approx 3 inches on driver front fender - large scratch on driver door sill - passenger driver seat looks to have a tear in the leather that had been repaired - mud inside of air intake and air box - mud on top of engine and underneath engine cover - mud covering the alternator and other electrical components in the engine bay - mud covering the entire underside of the vehicle from the bottom of the rims up to the hood liner. In some areas there is mud up to 3-4 inches thick - scapes/dents on skid plates, frame, tow hitch, and undercarriage -multiple areas of rust on the undercarriage, especially where it had been scraped/damaged -vehicle is low on power steering fluid, coolant, and has 1/16th tank of fuel. Obviously this vehicle is nowhere near showroom condition and the dealer was blatantly deceptive about disclosing any issues, even after being specifically asked. i spoke to the gm on 2/1 who requested pictures of the damages. I emailed immediately after. Sent 2nd and 3rd follow up emails, called multiple times. left several messages and have not heard anything regarding a resolution for over 10 days. I also contacted jeep corporate and filed a case. Jeep corporate has also tried to contact the gm ( Danny Jackson) multiple times and he has not responded to them either. More

Worst experience I have ever had with a car dealership. Used Jeep I purchased was not inspected for mechanical issues and needed major repairs immediately the first mouth of ownership. General manager did Used Jeep I purchased was not inspected for mechanical issues and needed major repairs immediately the first mouth of ownership. General manager did a lot of talking but did not follow threw on anything he told me he would do. Also have an ongoing problem getting the tag for the vehicle. General manager will not call me back and lady that is in charge of tag processing is rude and unhelpful. Please please please think twice before purchasing a vehicle from Don Jackson North. This has been a complete nightmare!!!!!!! More