Back

Don Jacobs BMW

Lexington, KY

3.2
155 Reviews

2689 Nicholasville Road

Lexington, KY

40503

Directions

By Type

Showing 155 reviews

June 17, 2022

Don Jacobs staff was absolutely professional, courteous and kind. It was 100 degrees outside and the staff remained cool and kept me the customer confident in my purchase. More

by 2LoveLife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Steele, Xavian Tellis and Josh Muncy
June 10, 2022

Everyone was OUTSTANDING in the customer service they provided! I would highly recommend Don Jacobs if you are looking for a car with superior customer service. More

by Lucy Moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mercer, Nick Taylor, Tristan Nolan
June 09, 2022

Very professional and knowledgeable staff from the beginning to the end of the sales experience. Xavian and Johnny where truly a pleasure to work with, Love our X7 More

by dharvell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All were excellent
March 15, 2022

Great people, service and friendly atmosphere. Enjoyed the experience of buying my new car. Thank you Don Jacob. More

by wiczmd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Taylor
January 20, 2022

Great experience, Mr. Hatcher was very helpful and made the whole process very easy and enjoyable. More

by Faith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patron Hatcher
December 16, 2021

I was treated royally Gabe had everything prepared in an efficient manner and Josh Muncy was very efficient as well could not have been treated any better More

by Toy10723
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Balazos and Josh Muncy
November 29, 2021

Professional salesman with the experience to explain the vehicle’s factory equipment and extended warranty available. More

by JoeK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Jabobs, Trisha
November 25, 2021

It’s was great they did what they said,the sales person went above and beyond anyone that I have be before,the young lady that handle the financial part of the deal,was great More

by Childerswhitaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Great
October 11, 2021

I have been planning to buy a new car for the past year but I have been dreading going to a dealership because it’s normally as enjoyable as going to the dentist. Once I settled on wanting a BMW I called a More

by rjervin81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patron, Tristan
September 10, 2021

Worked with Nick Taylor as my Client Advisor. Nick did a great job of communicating with me throughout the custom ordering and delivery process! Working with finance was seamless. Overall a good experience, More

by zehnder92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Taylor