Don Jacobs BMW
Lexington, KY
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This is the third BMW car I have acquired from Don Jacobs. Over the years I have found them to be courteous, competent and thoroughly professional. My latest experience was no exception...great deal Jacobs. Over the years I have found them to be courteous, competent and thoroughly professional. My latest experience was no exception...great dealership with a great staff. More
Always a great experience with the best in sales and service. 15 years and 12 cars later, the experience is always excellent. We will be back again. service. 15 years and 12 cars later, the experience is always excellent. We will be back again. More
Great job all around by the team, process was straightforward, treated well and provided all information. Would be happy to work with them again. Thanks much. straightforward, treated well and provided all information. Would be happy to work with them again. Thanks much. More
Alex Freeman was very nice and was great to purchase a car from at Don Jacobs. He spent time with being very informative and explaining being a new BMW owner. car from at Don Jacobs. He spent time with being very informative and explaining being a new BMW owner. More
I have dealt with Don Jacob's in the past and have always felt comfortable with the professionalism of their salespeople and the quality of the vehicles they sell. felt comfortable with the professionalism of their salespeople and the quality of the vehicles they sell. More
From start to finish a perfect, professional, honest and efficient experience! can’t recommend them enough! Ken, Johnny, Xavian and Tristan...Thank you! Genevieve Haas efficient experience! can’t recommend them enough! Ken, Johnny, Xavian and Tristan...Thank you! Genevieve Haas More
This is the second BMW I’ve bought through Don Jacobs and both times with Gary Joyner. This one was a bit more challenging in that I was looking for a specific used M240i. When the car was found in Oregon, G both times with Gary Joyner. This one was a bit more challenging in that I was looking for a specific used M240i. When the car was found in Oregon, Gary worked diligently to make sure the deal was done and had it transported to Lexington. He guided me in what the different options were to make sure that when the car was delivered to me it had been certified, prepped and everything I expected. Gary is a professional, knowledgeable and very easy to work with. Would definitely recommend him to other people interested in purchasing a BMW. Tristen Nolen, Finance Manager was very good and made the paperwork a breeze. Thanks Don Jacobs BMW! More
This dealer ship was very fast and on top of everything very courteous with fast response time to all questions Very good car selectionEvery employee was very nice and polite very courteous with fast response time to all questions Very good car selectionEvery employee was very nice and polite More
Great staff....no pressure and true to their word! I drove two hours and it was worth it! We bought the car and I received a great trade in price! I highly recommend Don Jacobs BMW!! drove two hours and it was worth it! We bought the car and I received a great trade in price! I highly recommend Don Jacobs BMW!! More


