Don Jacobs Volkswagen

My family and I had a very pleasant experience in buying our new vehicle from Don Jacobs Automotive. They were very professional and very nice. our new vehicle from Don Jacobs Automotive. They were very professional and very nice. More

I wasn’t planning on purchasing a new car today, but knew in the back of my mind what I wanted when I was ready. Well, today, my vehicle told me I was ready. As I waited for the tow truck I checked the inv in the back of my mind what I wanted when I was ready. Well, today, my vehicle told me I was ready. As I waited for the tow truck I checked the inventory to confirm the car I wanted was there and available. It was and this was the smoothest car purchase transaction I’ve ever had! Thank you Brandon, Tristan, and the entire Don Jacobs staff for putting me my brand new car! More

EVERYONE WAS VERY HELPFUL ESPECIALLY JASON FRANKLIN. THE DEALERSHIP IS VERY CLEAN AND COMFORTABLE. AM LOOKING FORWARD TO THIS VOLKSWAGEN EXPERIENCE. HAVE A NICE DAY. DEALERSHIP IS VERY CLEAN AND COMFORTABLE. AM LOOKING FORWARD TO THIS VOLKSWAGEN EXPERIENCE. HAVE A NICE DAY. More

Great price on new vehicle and very nice offer on my Great price on new vehicle and very nice offer on my trade in. Staff was very easy to work with. would recommend to friends and family. Great price on new vehicle and very nice offer on my trade in. Staff was very easy to work with. would recommend to friends and family. More

This is the third vehicle I have purchased from this dealership. First rate employees and service. Exceptional experience! I would without hesitation recommend them to people. dealership. First rate employees and service. Exceptional experience! I would without hesitation recommend them to people. More

I was very pleased with the service and selection. I found the car I wanted and called about it. It was ready and waiting when I got there. They did everything I asked and it didn’t take all day and nig found the car I wanted and called about it. It was ready and waiting when I got there. They did everything I asked and it didn’t take all day and night to get it done. I would definitely recommend to others. Very satisfied! More

Friendly, courteous, and no xx. Sales staff worked hard to complete the deal I needed to purchase. I’m a repeat customer for that very reason. to complete the deal I needed to purchase. I’m a repeat customer for that very reason. More

Everything was quick and easy, and everyone was great to work with! I would recommend anyone to get a car there. This was my first time buying a car, and Garrett couldn’t have made it easier! work with! I would recommend anyone to get a car there. This was my first time buying a car, and Garrett couldn’t have made it easier! More

In 2018, I had a perfect experience with this dealership. However this present experience began horribly. Although damage control was done, I am very disappointed with the vehicle I ended up with. Had I k However this present experience began horribly. Although damage control was done, I am very disappointed with the vehicle I ended up with. Had I known about the features it lacked, I would not have taken it. Although it was the same model as my previous vehicle, it was strpped of all the features I had enjoyed. As a result, I feel cheated. More

Gabe was very easy to work with and really polite. I left another dealership in Louisville without buying and Gabe was aware of these. I would prefer more business their direction. Buying a car in 2020 has b another dealership in Louisville without buying and Gabe was aware of these. I would prefer more business their direction. Buying a car in 2020 has been unusual and everyone helped make it feel normal. More