Don Jacobs Volkswagen

Best service department ever Prior to becoming a Don Jacobs customer we never had an opinion of car service companies one way or another. However, since becoming Don Jacobs custo Prior to becoming a Don Jacobs customer we never had an opinion of car service companies one way or another. However, since becoming Don Jacobs customers, we have only the highest praise for them! They're like family and truly care about their work, our car, and our satisfaction! More

Great Customer Focus Great Customer Service. The atmosphere was friendly & welcoming. Merritt Dycus was the Service Advisor that helped me out. He did a great job schedul Great Customer Service. The atmosphere was friendly & welcoming. Merritt Dycus was the Service Advisor that helped me out. He did a great job scheduling my car to be serviced, and having the work done in a timely manor. Excellent Job! More

Service was excellent. Thank you Merritt Had to take my VW in for maintenance. Merritt was very helpful and knowledgeable. Went above and beyond addressing my questions and concerns. I wil Had to take my VW in for maintenance. Merritt was very helpful and knowledgeable. Went above and beyond addressing my questions and concerns. I will definitely be taking my VW back for the next service. More

Don Jacobs VW I have bought two VW beetles from Don Jacob Volkswagon. Brian Hill in the service department has always been my "go to person". Brian is courteous, fr I have bought two VW beetles from Don Jacob Volkswagon. Brian Hill in the service department has always been my "go to person". Brian is courteous, friendly and always explains what is being done. I have dealt with him at DJ for at least 12 years and he is one of the main reasons I keep coming back-because I know I will get good service! You just don't find this kind of consistency at most car dealerships. More

Great Service Great service department. All the people I meet where very helpful. They got my car done properly and even washed it. I repay appreciate the attention Great service department. All the people I meet where very helpful. They got my car done properly and even washed it. I repay appreciate the attention to the details. Thanks Don Jacobs. More

Went the extra mile Can't say enough about the great staff at Don Jacobs. We purchased a 2013 Civic last week and really appreciate how they went above and beyond to tak Can't say enough about the great staff at Don Jacobs. We purchased a 2013 Civic last week and really appreciate how they went above and beyond to take care of us. We got a great deal and a great car. They took the time to explain everything. We never felt rushed or pressured. They say they are trying to create a long term relationship with their customers and we found that to be absolutely the truth. We definetly will be back! More

Great experience, but no military discount? Always get great service and Brian Hill is terrific. Facilities are great and you always provide me a desk to work from, which I appreciate. But, Don Always get great service and Brian Hill is terrific. Facilities are great and you always provide me a desk to work from, which I appreciate. But, Don, c'mon, let's implement that military discount already. More

Courteous,quality work Service work was done prompt and all work was explained.appointment was made when I requested, car was also washed after service work was completed.i Service work was done prompt and all work was explained.appointment was made when I requested, car was also washed after service work was completed.i also received progress reports along as to when work would be complete.from service advisor. More

Service I came in for service and Was lucky enough to get Merritt. He was professional and able to get me in and out in a very timely manner. I would definite I came in for service and Was lucky enough to get Merritt. He was professional and able to get me in and out in a very timely manner. I would definitely recommend Don Jacobs Service but most of all Merritt to others. More

30,000 check up Merritt is always available for any question I may have or eager to work with me in getting my car serviced. I have never been told a date of servic Merritt is always available for any question I may have or eager to work with me in getting my car serviced. I have never been told a date of service was unavailable or that accommodations wouldn’t be met in regards to shuttle service to and from work. More