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Don Ledford Automotive

Cleveland, TN

4.5
143 Reviews
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4595 N Lee Hwy

Cleveland, TN

37312

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Showing 143 reviews

June 04, 2025

Very nice people, but got one phone call saying it wasn’t time to change my oil and then automatically he called me right back and said they’ve already dumped your oil. They should be better procedures when More

by janmcbryar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 30, 2025

Everyone we dealt with was very professional and friendly. Chase was the salesman I worked with and he did an awesome job. He answered all my questions and was able to help me find the exact car tha More

by Hodges.cccc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Hodges
May 25, 2025

Use to trust their services, now I'm not going to use them! On a previous visit they failed to rotate my tires as promised. This time I presented a 10% off coupon that I was assured was applied . When I More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kamille
May 20, 2025

The dealership prides itself in customer care. Their communication and service are always on point. More

by Su vining
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tequila Hill, Adrianne Robinson
April 25, 2025

Austin is the amazing. He made this car buying experience our best one yet. Because of people like him we will be back! More

by monicaj0317
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Rutherford , Tequila Hill, Adrianne Robinson
April 22, 2025

I took my car back as soon as I brought it in I was in and out then when I picked it up, I was in and out no waiting More

by Hard1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff I would give him a 5
April 21, 2025

Always use this dealership service. Great service and service people. We drive an hour just to use them. Worth it. More

by Katiekokosmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd in service
March 12, 2025

Very professional and friendly work was completed quickly I will recommend will use again in the future. More

by john yow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Rodgers and John Yow
January 03, 2025

Friendly Kind Courteous Considerate Efficient And get the job done!! Thanks to all of you for all the service you give at Don Ledfords! More

by Gail.lemmert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tequila Hill, Adrianne Robinson
December 30, 2024

We are ALWAYS exceptionally pleased when we go to Don Ledford Automotive in Cleveland!! They always do exactly what we need them to and whenever I call or come in, they always know me by name! Being a Re More

by JesesGrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't forget ERIN!! she is the key to your success in Customer Service!! , Tequila Hill, Adrianne Robinson
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