Don Ledford Automotive

This has been by far the best buying experience ever. I drove about an hour to buy a used Camry for my son. I found it online and they had the best price by far and they even lowered it a bit for us. It to drove about an hour to buy a used Camry for my son. I found it online and they had the best price by far and they even lowered it a bit for us. It took the bank a couple of days to get the paperwork for the financing to us and the dealership held the vehicle for us! Bill was really great. He never pressured us to buy a more expensive vehicle or any extras. he went through all the details of the vehicle and explained how to work everything. While we were there, he offered us coffee, water and even breakfast! We were given all types of gifts too (like hats and key chains). They did an oil change, changed the filters, washed the car and even filled it up with gas. If you want to be treated like you really matter, go to Don Ledford Automotive in Cleveland, Tennessee. More

Of all the dealings from the sale of my Buick to service visits Don Ledford has been everything anyone could ask for in a dealership. visits Don Ledford has been everything anyone could ask for in a dealership. More

The dealship is close to home. The staff is very friendly. They always do and great job and they always answer any questions that I might have. friendly. They always do and great job and they always answer any questions that I might have. More

I have been a customer since 2005 when I moved into the area. I have always gone to Don Ledford for service and purchases. I have purchased two cars and leased a third. I go there for all service related w area. I have always gone to Don Ledford for service and purchases. I have purchased two cars and leased a third. I go there for all service related work and maintance. More

This dealer was excellent. Such great and friendly service, and great prices. I love the rewards program too. I left this dealer feeling so joyous due to the excellence of the customer service. What a service, and great prices. I love the rewards program too. I left this dealer feeling so joyous due to the excellence of the customer service. What a great team you all have. Excellent. More

Service reps are very helpful. They explain what needs to be done, and always check with me for approval before proceeding with work on my vehicles. On occasion when a problem has not been corrected, the to be done, and always check with me for approval before proceeding with work on my vehicles. On occasion when a problem has not been corrected, they have promptly addressed the issue, with no further charge to me. At no time have they recommended repairs that were not necessary. I will continue using them for service on my vehicles. More

I enjoy your dealership for the convenience & the service dept. Jeff & Justin are awesome - I receive VIP service, every time I bring my car in for service. I, also, appreciate the "loaner car" and service dept. Jeff & Justin are awesome - I receive VIP service, every time I bring my car in for service. I, also, appreciate the "loaner car" and shuttle service that is offered & provided. Thanks for making my service experience, so pleasant. Arielle F. Bond More

Our car buying experience was pleasant and painless, unlike most other experiences in our past. Mac was extremely accommodating to me, especially since i have difficulty walking long distances. He bro unlike most other experiences in our past. Mac was extremely accommodating to me, especially since i have difficulty walking long distances. He brought potential vehicles to the showroom front door for me! Everyone in the office was kind, friendly, and accommodating. My husband and I are well pleased with our Acadia, and especially with the price and service that goes along with it! I certainly do recommend Don Ledford to all I know! Marilyn St. Pierre More

I have gone to Don Ledford for at least 10 years. They have a great service department and have always got me in and out very fast. have a great service department and have always got me in and out very fast. More

My service experience with Don Ledford was excellent. My wife has a 2008 Acadia that we purchased from Don Ledford new. She has taken it there for service since she bought it and has told me how great the wife has a 2008 Acadia that we purchased from Don Ledford new. She has taken it there for service since she bought it and has told me how great the service department has been to work with. I just bought a 65 Shelby Cobra and it had a defective brake master cylinder. She suggested that I take it to Ledford's because they advertise working on all types and makes of vechiles. I took it to Ledford's and they found I needed to have the master cylinder replaced. The company I bought it from warrenties the parts. Ledfords service (Jeff) called the company himself and had them ship the parts to Ledfords direct. Jeff and Justin in service kept me informed on the receipt of the parts and how the repair was going and when I could expect to get the car back. The mechanic that worked on the car (Ed Lowe) talked to me about the repair and gave me valuable information on the car. He did a great job that I am very satisfied with. I will definitely use Don Ledford again when I need repairs on any vechile and will refer anyone else to them for automotive service. More