Don Ledford Automotive

Outstanding service. Down home atmosphere. Great deal exceptional experience This is my 3rd vehicle bought here Down home atmosphere. Great deal exceptional experience This is my 3rd vehicle bought here More

Very friendly and really look after my vehicles with good service and prices. Easy to make reservations. service and prices. Easy to make reservations. More

Great service friendly faces every time I take my cars in. Definitely a return customer in. Definitely a return customer More

Eye catching front vehicles placed in great order to see and walk through. Everyone was super professional and friendly. A great place to shop for a ride !! Highly recommend Don Ledford of Cleveland Tn and walk through. Everyone was super professional and friendly. A great place to shop for a ride !! Highly recommend Don Ledford of Cleveland Tn More

Sales man Mr. John is very cooperative and helpful. We gets to many choices at Dealership. John is very cooperative and helpful. We gets to many choices at Dealership. More

No pressure buying experience and they treated me like family. Everyone I came in contact with was friendly and professional I was in and out and on my way in record time for buying a vehicle. family. Everyone I came in contact with was friendly and professional I was in and out and on my way in record time for buying a vehicle. More

Everyone was friendly and helpful. Service was completed faster than expected, and I was able to have my car back sooner than expected. Service was completed faster than expected, and I was able to have my car back sooner than expected. More

I am a new customer. Jeff was extremely kind and helpful helping me to get my oil changed and checking on a recall. Jeff was extremely kind and helpful helping me to get my oil changed and checking on a recall. More

The staff is fantastic, from Amy checking me in to returning my vehicle all was great ! returning my vehicle all was great ! More

Just took my 2023 Traverse in for diagnostic. I had a 10:15 appointment. When I made the appointment was told 1-3 hr wait and we have a lounge for you as I told them I was by myself and no one t I had a 10:15 appointment. When I made the appointment was told 1-3 hr wait and we have a lounge for you as I told them I was by myself and no one to pick me up. When I got there was told my car wouldn’t even be looked at until 4 PM. There were 12 cars ahead of me. I asked do you have a loaner, no. I said I can’t sit here that long. When I purchased the car was told our Service Department is top notch. Why couldn’t someone call and let me know they are backed up. I had an hour drive to the Dealership. Rescheduled me for Thursday and was told I need to have someone bring me. That is not an option for me. Why give appointment if you aren’t going to stick to your 1-3 hr timeframe I was told. I made an appointment closer to home and when I explained what happened was told they have a shuttle that will bring me back home. Very disappointed with the way this was handled. More