Don Ledford Automotive

Service girl is great. Not very happy with mechanics. Have to bring it back for a third time within 3 weeks. Truck was running fine until I brought it in for 65,000 mile maintenance. Since then, brought Have to bring it back for a third time within 3 weeks. Truck was running fine until I brought it in for 65,000 mile maintenance. Since then, brought it back bc transmission light was on and alert from On Star. Today, less than a week later, transmission light is back in. More

Significant Tag Issues We purchased a used truck from Don Ledford (2019 F250 Diesel) in May 2020 and wanted to keep our personalized tag. We wanted to do a simple tag trans We purchased a used truck from Don Ledford (2019 F250 Diesel) in May 2020 and wanted to keep our personalized tag. We wanted to do a simple tag transfer. Keep in mind that it's May! Supposedly, it was sent to the tag office and they sent it back stating that they couldn’t do that. The dealership resubmitted it and asked for a “J” tag due to the weight of the vehicle. Because they were unable to read what the dealership submitted, they returned it again! In the mean time, I’ve gone to the tag office and stood in line for 4 hours attempting to get a tag to find out that they don’t have paperwork. We were pulled over last week from a GA police (we live in Chattanooga,TN) and told to get this taken care of promptly!!! I don’t have a dealer drive out tag because it’s expired… both of them that they have provided. The truck was purchased in May and I should have a tag... it's mid July! Someone from Don Ledford needs to drive their happy self down to the tag office and stand in line and get this taken care of but they won't. I called Don Ledford twice today and no one would talk to me or return my call. They were suppose to call me “right back!” Guess what.. no one ever called me back!! Now the excuse is that I have to do an emissions check on the truck. Back in May when the truck was purchased, no emissions was required. If they had taken care of it then... we wouldn't be having this problem. They want to blame it all on me when I don't have any control of the situation. Excuses... Excuses.... I will never darken their doorstep again. If you're smart, you won't either. More

A great place from which to purchase a car Greg Travis was very helpful in finding the perfect car for me. He listened carefully to my requests and fulfilled them. I enjoyed meeting him and fou Greg Travis was very helpful in finding the perfect car for me. He listened carefully to my requests and fulfilled them. I enjoyed meeting him and found him to be very pleasant. All of the employees I talked with were very friendly and courteous. The process of buying the car was enjoyable and I highly recommend Don Ledford Dealership to anyone looking for a new vehicle. More

Drove 2 hours each way and would again in a heartbeat! Let me preface this experience by stating that I have been in the automotive industry almost my entire life, literally. I grew up in a GM family outsi Let me preface this experience by stating that I have been in the automotive industry almost my entire life, literally. I grew up in a GM family outside of Detroit. My grandfather was an executive for Hydramatic (the GM transmission division then) from the time he came home from WW2 until the day he retired in 1977. He was also on the original team that created the Corvette in Flint, MI. Aside from that, my family owned and operated a Chevrolet dealership in the Detroit area for over 12 years. What is the point of this information share? Because when it comes to working with a dealership and their sales/service staff, I am as hard-nosed and difficult to please as anyone you will meet because I demand the best, as I have been on both sides of the desk when it comes to cars. I live in the Atlanta area now and while there are 100s of franchise dealerships within a 50 mile radius, I gave my business to the Don Ledford Auto Group. In two weeks of searching for the right car, at a proper price point, from a dealer that was cordial, efficient and accommodating, I was at a total loss in the Atlanta area as every dealer and salesperson were trying to work angles and shade deals. So, I expanded my search radius...and thank goodness I did, to be honest. I hope you're still reading because this story has a happy ending. Within less than 48 hours of initial contact, my wife and I drove away in an absolutely gorgeous Cadillac that was beautifully prepped for delivery, priced better than any with comparable options within over 300 miles, and closed in a very quick, friendly, efficient and unpressured manner. Mike Weeks, Butch Tipton, Harold Jones and Nicholas Lewis all had hands on closing and delivering this deal and did a stellar job. This was late on a Saturday afternoon and they were more than happy to take all the time we needed to close, ask questions and assure that we drove away with 110% satisfaction and confidence in our purchase. We even spoke with Debbie Ledford Melton, the dealership owner/operator, who wanted to make sure that we were happy, well taken care of and asked that we contact her should any need or concern arise. Good luck finding a dealer operator today that has a hands-on concern and commitment to their customer's happiness and their employee's success. We drove two hours, each way! Would I do this again? I can give you every assurance that we would and will! Honesty, integrity, efficiency, care and passion mean a lot when it comes to my criteria for working with a dealer and they over-achieved on each. The Don Ledford team will continue to get our business, regardless of the drive, and we encourage anyone else considering a vehicle purchase or lease to make that drive, as well! More

Lease buyout Immediate service by Ric to negotiate a complicated process of buyout for the end of my 3 year lease. My previous services at Don Ledford has all bee Immediate service by Ric to negotiate a complicated process of buyout for the end of my 3 year lease. My previous services at Don Ledford has all been excellent and complete. R.Danny Hays MD More