Don Ledford Automotive - Service Center

I'm glad to see that Erin is still on the job. She is very efficient and knowledgeable. She is very efficient and knowledgeable. More

The service writers are so friendly and helpful. They always make me feel welcome. I appreciate their courteous manner. They always make me feel welcome. I appreciate their courteous manner. More

Excellent service. Booked online and stayed while my car was being serviced. It was fast and easy. People were very friendly. Booked online and stayed while my car was being serviced. It was fast and easy. People were very friendly. More

Well, my first experience was they didn’t top off my fluids on an oil change, which isn’t a big deal but I left it there because I had a thumping noise coming out of my stereo. I have a passenger explor fluids on an oil change, which isn’t a big deal but I left it there because I had a thumping noise coming out of my stereo. I have a passenger explorer van which is an explorer conversion so I left my car there for a week because they had somebody on vacation. They couldn’t make the one phone call to explorer to get advice on the issue. They just call and say they do not do that work. If you’re going to sell the vehicle, then you should service the vehicle correct it’ll be my last time going there talk about lazy. More

Beware! Very dishonest. Will lie contradict them self and do anything to take your money Very dishonest. Will lie contradict them self and do anything to take your money More

Such a great group of people striving to excel at their jobs here. Its a rare find, people that actually want to excel at customer service but that is exactly what you will find at Don Ledford. Very inform jobs here. Its a rare find, people that actually want to excel at customer service but that is exactly what you will find at Don Ledford. Very informative and working to make your time at the service center as simple and pain free as possible. More

The people at the front desk of the service department are clueless. Erin is the only person who was able to help me and she is an excellent asset to your business. are clueless. Erin is the only person who was able to help me and she is an excellent asset to your business. More

Great, professional, friendly and helpful staff. Appointment time was honored and work was done in a timely manner. Appointment time was honored and work was done in a timely manner. More

I purchased a new Buick Lacrosse in 2017. I could not be more pleased with the introduction to the new technologies which this vehicle had. The salesperson took valuable time demonstrating each aspect of wh more pleased with the introduction to the new technologies which this vehicle had. The salesperson took valuable time demonstrating each aspect of what was available. he pointed out the portions of the manual which I should review if I wished. Better yet he took a piece of paper and recorded my passwords for me and wrote some simple steps to follow. This piece of paper stay with my manual and saves time if I do not recall something. My wife purchased another vehicle and the rapid run through of the the tech features was not helpful. Patience in instruction means so very much to the new car owner. The Service Department has been so kind and discussed every possible need and future need for service. More