Don Ledford Automotive - Service Center

Great service I needed to get my oil changed quickly for a trip. I needed to leave at 11:00. that day. They were able to get me in at 8:15 and even gave me a car to I needed to get my oil changed quickly for a trip. I needed to leave at 11:00. that day. They were able to get me in at 8:15 and even gave me a car to use to get some things done before I was scheduled to leave. I felt they had gone above and beyond to help me. More

Lately not good Not been 100% satisfied. Tire pressure not adjusted as stated on worksheet. Previous visit the oil filter was not installed properly. Dripped oil a Not been 100% satisfied. Tire pressure not adjusted as stated on worksheet. Previous visit the oil filter was not installed properly. Dripped oil all over my garage floor. More

Like family Its like going to visit family and friends when I go yo have my car serviced. I'm confident they will treat me and my vehicle with the utmost care and Its like going to visit family and friends when I go yo have my car serviced. I'm confident they will treat me and my vehicle with the utmost care and professionalism. I love the team there...Jeff and Mike are my favorites!!!! More

Great service As usual, Great service. Everything is done quickly and in a professional manner. OK doing business with Don Ledford because of the service they provi As usual, Great service. Everything is done quickly and in a professional manner. OK doing business with Don Ledford because of the service they provided. More

X Integrity Customer I cannot say enough good things about the Don Ledford dealership. Not only are they professional from start to finish, but they go above and beyond to I cannot say enough good things about the Don Ledford dealership. Not only are they professional from start to finish, but they go above and beyond to make you feel appreciated. I won't start on Integrity in Chattanooga but I will say that I have never dealt with a "dealership" that goes out of their way to tick you off in everything they do or attempt to do from both of the owners to the service Advisors. They are horrible!!!! More

Very satisfied Don Ledford got me in on time and done a good job servicing my vehicle ,I am very pleased with the overall experience.I will be back when I need servi Don Ledford got me in on time and done a good job servicing my vehicle ,I am very pleased with the overall experience.I will be back when I need service More

Great For Purchase Amd Service We purchased our SUV and take it there for service. They give us a loaner car which we really appreciate so we can run errands. They have an awards pr We purchased our SUV and take it there for service. They give us a loaner car which we really appreciate so we can run errands. They have an awards program which helps us to save money. The service dept people for great! They are helpful, respectful, and go out of their way to make our visit great. More

Poor Service Work Warranty work was not done properly, took 3 visits to change oil that they didn't recognize was due and under warranty and banging noise still not cor Warranty work was not done properly, took 3 visits to change oil that they didn't recognize was due and under warranty and banging noise still not corrected. Emailed and called 5x with no response. More

Horrible This place will be lucky if I don't call Channel 9 news. I bought a new to me used car off their lot last week on 04/10/14 and today it basically quit This place will be lucky if I don't call Channel 9 news. I bought a new to me used car off their lot last week on 04/10/14 and today it basically quit running when I turned the air conditioner on. I brought it to service and they told me it would be 85 dollars to test it. I still have the drive out tag. I went to find the sales associate that sold me the car (it was not Robert) and he basically told me that I had a lead foot and that there wasn't anything wrong with the car. I took it to Larry Hill Ford and they told me the transmission had problems and certain things needed replaced. but, the good news was it was covered under factory warranty. Don Ledford is a bad place. They lie to and cheat the customer. I will never ever recommend them to anyone and in a couple of years when I do purchase a New car it will be at Larry Hill ford and NOT Don Ledford More

Of all the dealings from the sale of my Buick to service visits Don Ledford has been everything anyone could ask for in a dealership. visits Don Ledford has been everything anyone could ask for in a dealership. More