Don Ledford Automotive - Service Center

Horrible This place will be lucky if I don't call Channel 9 news. I bought a new to me used car off their lot last week on 04/10/14 and today it basically quit This place will be lucky if I don't call Channel 9 news. I bought a new to me used car off their lot last week on 04/10/14 and today it basically quit running when I turned the air conditioner on. I brought it to service and they told me it would be 85 dollars to test it. I still have the drive out tag. I went to find the sales associate that sold me the car (it was not Robert) and he basically told me that I had a lead foot and that there wasn't anything wrong with the car. I took it to Larry Hill Ford and they told me the transmission had problems and certain things needed replaced. but, the good news was it was covered under factory warranty. Don Ledford is a bad place. They lie to and cheat the customer. I will never ever recommend them to anyone and in a couple of years when I do purchase a New car it will be at Larry Hill ford and NOT Don Ledford More

Of all the dealings from the sale of my Buick to service visits Don Ledford has been everything anyone could ask for in a dealership. visits Don Ledford has been everything anyone could ask for in a dealership. More

The dealship is close to home. The staff is very friendly. They always do and great job and they always answer any questions that I might have. friendly. They always do and great job and they always answer any questions that I might have. More

I have been a customer since 2005 when I moved into the area. I have always gone to Don Ledford for service and purchases. I have purchased two cars and leased a third. I go there for all service related w area. I have always gone to Don Ledford for service and purchases. I have purchased two cars and leased a third. I go there for all service related work and maintance. More

This dealer was excellent. Such great and friendly service, and great prices. I love the rewards program too. I left this dealer feeling so joyous due to the excellence of the customer service. What a service, and great prices. I love the rewards program too. I left this dealer feeling so joyous due to the excellence of the customer service. What a great team you all have. Excellent. More

Service reps are very helpful. They explain what needs to be done, and always check with me for approval before proceeding with work on my vehicles. On occasion when a problem has not been corrected, the to be done, and always check with me for approval before proceeding with work on my vehicles. On occasion when a problem has not been corrected, they have promptly addressed the issue, with no further charge to me. At no time have they recommended repairs that were not necessary. I will continue using them for service on my vehicles. More

I enjoy your dealership for the convenience & the service dept. Jeff & Justin are awesome - I receive VIP service, every time I bring my car in for service. I, also, appreciate the "loaner car" and service dept. Jeff & Justin are awesome - I receive VIP service, every time I bring my car in for service. I, also, appreciate the "loaner car" and shuttle service that is offered & provided. Thanks for making my service experience, so pleasant. Arielle F. Bond More

I have gone to Don Ledford for at least 10 years. They have a great service department and have always got me in and out very fast. have a great service department and have always got me in and out very fast. More

My service experience with Don Ledford was excellent. My wife has a 2008 Acadia that we purchased from Don Ledford new. She has taken it there for service since she bought it and has told me how great the wife has a 2008 Acadia that we purchased from Don Ledford new. She has taken it there for service since she bought it and has told me how great the service department has been to work with. I just bought a 65 Shelby Cobra and it had a defective brake master cylinder. She suggested that I take it to Ledford's because they advertise working on all types and makes of vechiles. I took it to Ledford's and they found I needed to have the master cylinder replaced. The company I bought it from warrenties the parts. Ledfords service (Jeff) called the company himself and had them ship the parts to Ledfords direct. Jeff and Justin in service kept me informed on the receipt of the parts and how the repair was going and when I could expect to get the car back. The mechanic that worked on the car (Ed Lowe) talked to me about the repair and gave me valuable information on the car. He did a great job that I am very satisfied with. I will definitely use Don Ledford again when I need repairs on any vechile and will refer anyone else to them for automotive service. More

Upon arrival in the service department you are greeted with courteous and knowledgeable service writers. The service department is always is always very clear as to the repairs needed and discuss any opti with courteous and knowledgeable service writers. The service department is always is always very clear as to the repairs needed and discuss any options available. The repairs have always been on time and at the quoted price. More