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Don McGill Toyota

Houston, TX

4.9
1,458 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,458 reviews

May 07, 2025

I no longer dread getting service at a dealership. Despite having to service so many cars daily, McGill Toyota gets timely repairs right. More

by richardcutrer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't recall
May 09, 2025 -

Don McGill Toyota responded

Thank you for your business and this great recommendation! We are happy to hear that the team gave you superior service.

May 01, 2025

Good service, helpful agent, fair price. Their records on past services plus forecast of impending services was very helpful. More

by charles.burton20@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes
May 06, 2025 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

April 30, 2025

Crystal and Jhon (Tire Expert) did a really good job explaining the issue and helping me to resolve it. More

by Mifemere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhon (Tire Specialist) and Crystal (Assistant Manager)
May 06, 2025 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

April 29, 2025

Good morning was provided when I got out my car. The rep Jennifer took great care of me getting me checked in. As well the automated system updating me when my car was ready: The tire repair rep M More

by Sunshinew33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer, Mark
May 06, 2025 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

April 29, 2025

They were helpful and informative. My car brake pads were replaced and if the car repair will take sometime because they do not have the parts, they will send you home in an Uber and More

by edgard_5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla
May 06, 2025 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

April 29, 2025

Siempre dan el mejor servicio y mi auto queda en excelentes condiciones, y sobre todo estoy segura que son piezas de muy buena calidad. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
May 06, 2025 -

Don McGill Toyota responded

¡Gracias por hacer negocio con nosotros y por su recomendación! ¡Nos da gusto saber que nuestro equipo pudo brindarle servicio de calidad!

April 25, 2025

Perfect staff n manager n management World Best salesperson maintain good relations n good behaviour all staff members best More

by anil3699
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rana
Apr 25, 2025 -

anil3699 responded

World best

April 25, 2025

Great customer service, very knowledgeable technicians appreciated you advised and recommendation. Thank you and keep up the great work I would highly recommended Don McGill Toyota More

by edwincito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Román, Darren
May 06, 2025 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

April 24, 2025

Service advisor Ury Cuellar provided great customer service, friendly and helpful! Will be back And recommend !! More

by jannett3030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ury Cuellar
Apr 24, 2025 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

April 24, 2025

Vincent and my service tech took the time to guide me through the process of the recall. I also got my oil changed and an alignment . Service was quick and they updated me often through the process. Th More

by Eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Apr 24, 2025 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota is happy to hear that our team was able to give you the customer service we want everyone to experience.

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