Don McGill Toyota

lots of waiting I love my new car the experience was marred by the lack of concern for the value of my time I waited over an hour to speak with finance initially. I love my new car the experience was marred by the lack of concern for the value of my time I waited over an hour to speak with finance initially. At 640pm, the person I was working with said he was leaving at 7pm, so what did I want to do. I needed more time, so advised that I would be back the next day at 430pm. I arrived on time and still had to wait another 45 minutes for assistance. Also, the showroom smells terrible. I do love my car, and my salesman was excellent, but the rest of my experience was subpar More

Awesome I have purchased three vehicles from Don McGill and each experience have been pleasant. My service representative, Mark, recommended I use Lissa, as a I have purchased three vehicles from Don McGill and each experience have been pleasant. My service representative, Mark, recommended I use Lissa, as always I am glad I accepted his advice. Lissa helped me get the vehicle that I wanted, with all the features I wanted but she also went the extra mile, getting it from another dealership the same day. She made sure that I got a great deal, one that was both fair and reasonable. Lissa setup many of the features for me and told me to drive the vehicle for a week write down any questions that I may have come back and she would go over all of them with me so that I would feel comfortable and could get the most from my new vehicle. This was a very great buying experience, no pressure and very relaxing. I highly recommend not only purchasing your next vehicle from Don McGill Toyota Houston but also asking for Lissa Sundberg. More

Lack of Clarity They were not clear in their car business dealings with me. Changed agreement, discouraged outside financing, lowball on trade in. Salesman was good, They were not clear in their car business dealings with me. Changed agreement, discouraged outside financing, lowball on trade in. Salesman was good, but finance guys need review. More

Good experience Bought my lovely Corolla! Good price. The place seems to be very busy as I waited for a really long time for finance. A pleasent experience. Bought my lovely Corolla! Good price. The place seems to be very busy as I waited for a really long time for finance. A pleasent experience. More

Courteous all the way around. Will continue to work with this dealership for all my Toyota needs. If your looking for a new or used car talk to John handy. Will continue to work with this dealership for all my Toyota needs. If your looking for a new or used car talk to John handy. More

Unsure until I went to Don McGill Toyota I had looked at a number of options prior to going to Don McGill. They listened to me, Found what I asked for and when I came back after the test run I had looked at a number of options prior to going to Don McGill. They listened to me, Found what I asked for and when I came back after the test run no satisfied they politely listened to me again, with my new thoughts, didn’t say well that’s completely different! They understood I was still trying to figure it out. Their experience and large inventory quickly got me to the car I purchased, Great price, great experience. It happened to be my birthday the day I purchased and I got a dessert, candle and birthday song as well! Thank you. More

GREAT AND FAST!!! They didn't waste any time and I got the car I came for... They didn't hassle me for more money down. My process was easy! They didn't waste any time and I got the car I came for... They didn't hassle me for more money down. My process was easy! More

First time-buyer I had the best car buying experience at this dealership. My sales rep was Mike Flonnoy and he took his time helping me find the perfect make and model I had the best car buying experience at this dealership. My sales rep was Mike Flonnoy and he took his time helping me find the perfect make and model. More

Worst car buying experience ever. My 20th purchase Dealership is customer hostile and arrogant. I paid cash. Asked multiple times for the paperwork to be completed before the day of pickup (i’ve do Dealership is customer hostile and arrogant. I paid cash. Asked multiple times for the paperwork to be completed before the day of pickup (i’ve done this on my last 6 cars without issue until Don McGill). Waited 3 hours so they could push me to buy extras. Finally escaped and found they “prepped the car” by leaving it dead on empty. Made it to a gas station. I strongly warn others do not shop here. There are many solid toyota dealers. These guys are scam salesmen. More

Great Leasing a new car. I am a repeat customer. The service was great. Both Leonardo and Victor were very helpful. I would recommend the dealership Leasing a new car. I am a repeat customer. The service was great. Both Leonardo and Victor were very helpful. I would recommend the dealership More