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Don McGill Toyota

Houston, TX

Overview
Reviews
Vehicles
4.9
1,462 Reviews
Call Dealership (844) 763-9517
View Awards

11800 Katy Freeway

Houston, TX

77079

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Showing 1,462 reviews

October 01, 2023

Very patient and informative. Explained everything well. Will be going back. I feel good about my decision to go there More

by Kboyd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emanuel, Andre
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Oct 05, 2023 -

Don McGill Toyota responded

We appreciate your recommendation and review. Thank you for choosing us for your recent vehicle purchase. We are happy to hear that our team provided you with the knowledge necessary to help you with your purchase and that he made you feel at ease. Please come back to see us in the future!

September 29, 2023

The service was easy and efficient, the staff very friendly and helpful. The vehicle was returned cleaned and fully repaired. More

by 02_bronzer.chalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
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Oct 01, 2023 -

Don McGill Toyota responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

September 29, 2023

I can say it is the best I got since I bought the 2 vehicles . I see improvements with a coordinator to meet and assign a service agent to the client then my service agent was excellent, Chris Yacoub, More

by Jaco
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Yacoub
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Oct 01, 2023 -

Don McGill Toyota responded

Thank you for your business, Jaco! We'll be sure to pass your kind words on to Chris. Come back and see us again!

September 28, 2023

Team of Service Manager “Mike Lester” & his Assistant Service Manager “Christian Garcia” = Competent, caring. They deserve a score of 5/5. Thanks. More

by jubile_jle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lester ; Christian Garcia.
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Sep 28, 2023 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Don McGill Toyota is happy to hear that Mike and Christian were able to give you the customer service we want everyone to experience. We look forward to seeing you again.

September 28, 2023

They. take good care of older customers, and pet us like puppies, making sure we have snacks and something to drink. More

by Plumleej
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan, and also got a couple of hugs from Ariel who sold us my sweet van earlier this year, and I congratulated him on his new promotion!
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Sep 29, 2023 -

Don McGill Toyota responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

September 27, 2023

Personalized attention, very fast service and the staff is very friendly Its facilities and waiting room are comfortable and spacious. More

by Angel Marquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
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Sep 28, 2023 -

Don McGill Toyota responded

Angel, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all of your vehicle needs!

September 24, 2023

Steffany Campos was immediately accommodating. She was helpful, quick, and efficient at answering my questions and notified me immediately upon my vehicles completion. I can only hope I can get he More

by teamsunworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Campos
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Sep 25, 2023 -

Don McGill Toyota responded

We appreciate your recommendation and review. Thank you for choosing us for your recent vehicle purchase. We are happy to hear that Steffany provided the knowledge necessary to help you with your purchase and that he made you feel at ease. Please come back to see us in the future!

September 21, 2023

The first service on my vehicle was a delight and a breeze thanks to Taylor ! Very attentive and Bright personality ! Overall it very fast & before I knew it I was out and ready to . Toyota never d More

by JohanaR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Sep 22, 2023 -

Don McGill Toyota responded

Thank you for your business and this five-star review! We are thrilled to hear that you found the vehicle you need with a delightful, hassle-free experience provided by Taylor. Please let us know if there is anything else we can help you with!

September 15, 2023

My experience at Don McGill is always superb. Advisor Erik is a true asset to the organization. Vehicle mileage-289,000 and going strong which attests the knowledgeable technicians. I will co More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Joj
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Sep 18, 2023 -

Don McGill Toyota responded

Stephanie, we appreciate your recommendation and review. Thank you for choosing us for your recent vehicle purchase. We are happy to hear that Erik provided you with the knowledge necessary to help you with your purchase and that he made you feel at ease. Please come back to see us in the future!

September 13, 2023

It was very easy to communicate with service writer for updates with texts message updates More

by collins_collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Reyes and Buck
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Sep 14, 2023 -

Don McGill Toyota responded

Collins, thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

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