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Don McGill Toyota

Houston, TX

4.9
1,456 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,456 reviews

June 05, 2023

I was very pleased with the service to my vehicle and especially with my service agent Karla. Thank you again. I am your repeat customer because of the service and the excellent care of my vehicle. It's More

by JovitaCantu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla
Jun 07, 2023 -

Don McGill Toyota responded

We are thankful for your business and this excellent review! It is wonderful to hear that our service team has provided you with superior service and that you enjoyed your experience with us. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

June 05, 2023

Even though the wrong part was originally ordered, they were able to find the correct part and install it within a reasonable time. Service writer, Courtney, provided excellent communication. More

by roydff1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Jun 07, 2023 -

Don McGill Toyota responded

We are thankful for your business and this excellent recommendation! It is wonderful to hear that our team was able to turn your service situation around. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

Jun 07, 2023 -

roydff1 responded

My favorite dealership.

June 04, 2023

Richard Eggert is a master mechanic. Highly recommend his service at Don McGill Toyota at Kirkwood I-10 location.honest , excellent mechanic trustworthy. More

by smarcello_64
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Eggert,aster mechanic. Joey Delgado service rider.
Jun 05, 2023 -

Don McGill Toyota responded

Thank you for your review! We are glad to hear your experience at Don McGill Toyota was a positive one and we will be sure to pass this information to Richard.

June 03, 2023

Very customer focused. They made sure I was satisfied with my purchase. John Handy made buying the vehicle an enjoyable experience. More

by JLG
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Handy
Jun 05, 2023 -

Don McGill Toyota responded

Thank you for your excellent rating and review of Don McGill Toyota! It is great to hear that John helped you to have a good experience and that you are satisfied with our services. We appreciate your business and look forward to helping you again in the future.

June 02, 2023

Phenomenal experience at Don McGill Toyota. I worked with Luis in sales who was proactive, professional and worked hard to get me into the car I wanted. He showed me 3 different cars, some new More

by ryansullivan000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis (sales); Leo (Finance)
Jun 05, 2023 -

Don McGill Toyota responded

Thank you for this excellent review and rating, Ryan! We are glad to hear you had a good experience with every part of our dealership! We look forward to seeing you again!

June 02, 2023

Everything was perfect just one inconvenience we wait around 7 or 8 minutes more and the truck was ready to go .so no body comunícate to us More

by xcorpio10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 05, 2023 -

Don McGill Toyota responded

We are glad to hear your experience at Don McGill Toyota was a positive one!

June 02, 2023

Well organized this time around. Arrived 15 minutes prior to my appointment and the truck was in the bay within 10 mins. More

by Md3rocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 05, 2023 -

Don McGill Toyota responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

June 01, 2023

They made every effort to to assist us in getting the vehicle we were looking for. More

by smoreno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Cano and Leandro Donoso
Jun 02, 2023 -

Don McGill Toyota responded

Thank you for the five-star review! Congratulations on on your new vehicle! It was our pleasure to assist you, and we look forward to continuing our relationship in the future!

May 31, 2023

Long drive, but it was very kindly and helpful to what I was looking for. More

by augustineybarra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorie Robinson
Jun 01, 2023 -

Don McGill Toyota responded

We appreciate your recommendation and review. Thank you for choosing us for your recent vehicle purchase. We are happy to hear that our team provided you with the knowledge necessary to help you with your purchase and that he made you feel at ease. Please come back to see us in the future!

May 31, 2023

Client satisfaction drven! Very experienced service management personell who work along side their advisors to insure good results. More

by rjhinds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eury
May 31, 2023 -

Don McGill Toyota responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

May 31, 2023 -

rjhinds responded

You're welcome, I'm a long time client of yours and my patronage will continue!

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