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Don McGill Toyota

Houston, TX

4.9
1,458 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,458 reviews

May 18, 2023

I alway go to Don McGill at Kirkwood because they always go an extra mile to datos my car needs. Additionally, I trust them and I can be sure that they are really taking care of my services in an honest way More

by dirtsadeorihuela
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Donnie Le and his partner Ivan.
May 22, 2023 -

Don McGill Toyota responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

May 15, 2023

Donnie in service was super helpful and very knowledgeable. I felt he went above and beyond. More

by Isaias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Le
May 15, 2023 -

Don McGill Toyota responded

Thank you for your positive review and five-star rating, Isaias! We make it our top priority to treat our customers like family, so it is wonderful to hear that Donnie went above and beyond for you. Please come back to see us again in the future!

May 13, 2023

Comfy lounge, polite and friendly staff, appreciate the suggestions to address the issue of rats chewing my car’s cable, the wait was shorter than I expected. More

by Cjagustin65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Le
May 15, 2023 -

Don McGill Toyota responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

May 09, 2023

Excellent service ,technician listened attentively to your concerns and explained the required steps to be taken to fix or service your vehicle More

by macharles27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
URY
May 11, 2023 -

Don McGill Toyota responded

Thank you for this five-star review! We are thrilled to hear that you had a delightful, hassle-free experience provided by our service team. Please let us know if there is anything else we can help you with!

May 09, 2023

The dealer provided Excellent service from the beginning to the end, as they always do. More

by Jbyerly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember any names
May 11, 2023 -

Don McGill Toyota responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

May 08, 2023

Been good experience since the purchase of my 2003 Tundra back in September 2004, about Nineteen years ago. Especially working with the best customer service in the person of Christian Garzcia More

by kcegbuna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Garcia
May 11, 2023 -

Don McGill Toyota responded

We are thankful for your business and this excellent review! It is wonderful to hear that Christian Garzcia has provided you with superior service and that you enjoyed your experience with us. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

May 05, 2023

Dealership is like any non luxury dealership but Christian did a great job of keeping me informed and tanking care of the Uber rides, etc. More

by Garychisum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
May 11, 2023 -

Don McGill Toyota responded

Gary, thank you for your excellent rating and review of Don McGill Toyota! It is great to hear that Christian helped you to have a good experience and that you are satisfied with our services. We appreciate your business and look forward to helping you again in the future.

May 04, 2023

The service department at Don McGill is fantastic. I had taken my vehicle elsewhere for the yearly vehicle inspection and they failed my car. There was no indication of any issue with my car. Ivan the More

by Ldellostritto
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ivan Cortez
May 11, 2023 -

Don McGill Toyota responded

Thank you for your positive review and for doing business with us! It means the world to us to see our customers come back. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

May 02, 2023

Always extremely helpful and courteous. Really appreciate the adherence to appointment times. I've used Don McGill for years and even now after I've moved to Galveston, I continue to make t More

by Jnlee924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik, several others but don't know their names.
May 11, 2023 -

Don McGill Toyota responded

Thank you for allowing us to earn your business! We know you have a choice of dealerships and we appreciate that you chose us. We work hard to make sure all our customers have a great experience with our dealership, and we're happy to hear that Erik was able to give you that kind of service. We look forward to helping you again in the future.

May 01, 2023

Don McGill Toyota dealership makes getting your car repairs done not only in a timely manner but in a very clean efficient and friendly manner. No one ever wants to go and wait for the car repairs but More

by sherrie.dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ury Cuellar
May 02, 2023 -

Don McGill Toyota responded

Sherrie, we are thankful for your business and this excellent review! It is wonderful to hear that our service team has provided you with superior service and that you enjoyed your experience with us. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

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