Back

Don McGill Toyota

Houston, TX

4.9
1,461 Reviews

11800 Katy Freeway

Houston, TX

77079

Directions

By Type

Showing 1,461 reviews

May 04, 2023

The service department at Don McGill is fantastic. I had taken my vehicle elsewhere for the yearly vehicle inspection and they failed my car. There was no indication of any issue with my car. Ivan the More

by Ldellostritto
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ivan Cortez
May 11, 2023 -

Don McGill Toyota responded

Thank you for your positive review and for doing business with us! It means the world to us to see our customers come back. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

May 02, 2023

Always extremely helpful and courteous. Really appreciate the adherence to appointment times. I've used Don McGill for years and even now after I've moved to Galveston, I continue to make t More

by Jnlee924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik, several others but don't know their names.
May 11, 2023 -

Don McGill Toyota responded

Thank you for allowing us to earn your business! We know you have a choice of dealerships and we appreciate that you chose us. We work hard to make sure all our customers have a great experience with our dealership, and we're happy to hear that Erik was able to give you that kind of service. We look forward to helping you again in the future.

May 01, 2023

Don McGill Toyota dealership makes getting your car repairs done not only in a timely manner but in a very clean efficient and friendly manner. No one ever wants to go and wait for the car repairs but More

by sherrie.dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ury Cuellar
May 02, 2023 -

Don McGill Toyota responded

Sherrie, we are thankful for your business and this excellent review! It is wonderful to hear that our service team has provided you with superior service and that you enjoyed your experience with us. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

May 01, 2023

The worst experience i have ever had. First they make you sign the lease before the vehicle is available. So you are making lease payments on a vehicle you don't even have possession of. More

by angeliclucero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lindsey Lobos,Danielle MacKenzie
May 11, 2023 -

Don McGill Toyota responded

Thank you for your review. Your feedback helps us improve our processes and we appreciate you taking the time to let us know where we fell short. We understand that you have been in contact with our team and this issue has been resolved. If there is anything you need, please let us know!

May 11, 2023 -

angeliclucero responded

Yes, Lupe in finance resolved this problem for me. She was very understanding and made everything right. She is a great asset to the dealership.

April 29, 2023

Me gusta la atencion es excelente jose Luis PIEDRAHITA es el mejor vendedor! Toyota ez el mejor! More

by Catalansonia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JOSE LUIS PIEDRAHITA
Apr 29, 2023 -

Catalansonia responded

Jose Luis Piedrahita

Apr 29, 2023 -

Catalansonia responded

JOSE LUIS PIEDRAHITA

April 28, 2023

Had a very good experience with the sales people and the accountant was very good More

by Mir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rukeyser Bennett and Bilal
Apr 30, 2023 -

Don McGill Toyota responded

Thank you for allowing us to earn your business, Mir. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

April 28, 2023

Excellent experience made appointment for oil change and was out in less than 30 minutes More

by Captainsimos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian G
Apr 30, 2023 -

Don McGill Toyota responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

April 27, 2023

Yes, the scheduled time was 1400 and I arrived at 1340 . The lines service person directed me into the service area , waited and young man came service came and assisted me. More

by Jcrump25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Apr 30, 2023 -

Don McGill Toyota responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

April 26, 2023

Don McGill Toyota’s staff is professional and courteous in how they treat their customers. More

by Kelling.davidh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor, Asst Service Manager
Apr 27, 2023 -

Don McGill Toyota responded

Kelling, thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

April 26, 2023

Reliable and timely service. Great communication. Best thing--alleviated the incredibly annoying back-up beeping Thanks More

by Chase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Apr 27, 2023 -

Don McGill Toyota responded

Chase, we appreciate your business and 5-star rating! We are glad to hear that you experienced a speedy and efficient car buying experience, which we strive to give all of our customers. We look forward to helping you again in the future.

...
50
...