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Don McGill Toyota

Houston, TX

Overview
Reviews
Vehicles
4.9
1,461 Reviews
Call Dealership (844) 763-9517
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11800 Katy Freeway

Houston, TX

77079

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Showing 1,461 reviews

April 25, 2023

Steffany provided amazing customer service. Provided a discount for alignment and told me I was overdue. Appreciate the discount in times where the prices are up all over the place. I had work More

by dDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany
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Apr 26, 2023 -

Don McGill Toyota responded

Thank you for your business and 5-star review! We'll be sure to pass your kind words on to Steffany. Come back and see us again!

April 24, 2023

Greeters on the drive were helpful, service writers were nice, helpful and knowledgeable. I was pleased with the timely matter in which my car was serviced and the work was done correctly. More

by eggert.rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Apr 25, 2023 -

Don McGill Toyota responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

April 22, 2023

Service advisor was helpful and kept me up to date on the struts of my vehicle More

by David0815@me.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
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Apr 25, 2023 -

Don McGill Toyota responded

David, thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

April 21, 2023

Robert & Liu took care of my car (her name is: Dita Von Teese) for me... they are the absolutel BEST!!! More

by Claudia Ramirez-Herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Liu
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Apr 25, 2023 -

Don McGill Toyota responded

Claudia, thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

April 19, 2023

We appreciate the service. The package deal that comes when we purchase the vehicle. Customer Service. More

by Donald.heath65@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustovo
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Apr 20, 2023 -

Don McGill Toyota responded

Donald, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all of your vehicle needs!

April 16, 2023

Outstanding service by representative and technician. Took swift care of recall and belts screeching noise. More

by jgvelez07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie
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Apr 18, 2023 -

Don McGill Toyota responded

Thank you for this five-star review! We are thrilled to hear that you had a delightful, hassle-free experience provided by our service team. Please let us know if there is anything else we can help you with!

April 13, 2023

Personal was amazing and kind, which makes very easy and pleasant to take your vehicle for service. More

by VVazquez70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla
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Apr 14, 2023 -

Don McGill Toyota responded

We appreciate your wonderful rating and review! We strive to get our customers good deals while providing the best experience possible, so it is wonderful to hear that our service team gave you such excellent service. Come back and see us soon!

April 12, 2023

Roman Guerrero is an asset to the company. He was polite and professional. He is also a grateful American. Nice to see!1 More

by nancyjean525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Guerrero
Report | Print
Apr 13, 2023 -

Don McGill Toyota responded

Nancy, thank you for your review! We are glad to hear your experience at Don McGill Toyota was a positive one and we will be sure to pass this information on to Roman Guerrero.

April 11, 2023

Miss Steffany Campos is the best, she had to solve the problem from the last visit that they mess up my routine care. She corrected for me. She was very nice. More

by nantana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miss. Steffany Campos
Report | Print
Apr 12, 2023 -

Don McGill Toyota responded

Nantana, we are thankful for your business and this excellent recommendation! It is wonderful to hear that Steffany was able to turn your service situation around. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

April 11, 2023

Overall a great experience with all departments. Had my new car faster than expected and at the payments I wanted for the new car, too. More

by katheefields
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Ruiz, Jamarion Taylor
Report | Print
Apr 12, 2023 -

Don McGill Toyota responded

Thank you for this excellent review and rating! We are glad to hear you had a good experience with every part of our dealership! We look forward to seeing you again!

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