Back

Don McGill Toyota

Houston, TX

4.9
1,461 Reviews

11800 Katy Freeway

Houston, TX

77079

Directions

By Type

Showing 1,461 reviews

April 10, 2023

Great facilities from drop off to pick up. Nice staff greeting you, advising you, and keeping you updated. 5/5 recommend for servicing More

by Isaac.Perez.em
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian García, Alexander Rosales
Apr 11, 2023 -

Don McGill Toyota responded

Isaac, thank you for this five-star review! We are thrilled to hear that you had a delightful, hassle-free experience provided by our service team. Please let us know if there is anything else we can help you with!

April 07, 2023

Thank you for helping me resolve my problem. My key remote was not working properly and the warranty had expired. I expressed my concern to Lyndsay in costumer relations and she arranged for m More

by Cristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ury in the service department and Lyndsay in costumer relations
Apr 11, 2023 -

Don McGill Toyota responded

Cristina, we are thankful for your business and this excellent recommendation! It is wonderful to hear that Ury and Lindsey were able to turn your service situation around. Please come back to see us again in the future!

April 05, 2023

I am extremely disappointed with the service I have received from Don McGill Toyota. After purchasing a car from them over three weeks ago, I was told that it would be delivered on March 30th. However, More

by Akin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Lucas
Apr 06, 2023 -

Don McGill Toyota responded

Akin, we sincerely apologize for the lack of communication in regards to the arrival of new vehicles at our dealership. Unfortunately, sometimes shipping delays are out of our control. We'd like to see if there is anything we can do to turn this around for you, so please reach out to our Customer Relations Manager, Lindsey Lobos, at 281-496-2000. We look forward to speaking with you!

April 03, 2023

Excellent Service, went in with an appointment and was out within 1 hour. Thank you, for taking of my Vehicles More

by oscar-mata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them.
Apr 04, 2023 -

Don McGill Toyota responded

Oscar-Mata, we are thankful for your business and this excellent review! It is wonderful to hear that our service department provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

April 03, 2023

It was was a fantastic 👏 👌 experience from the beginning to the end the best I've ever had from my car purchase in my last 2 toyota cars More

by LUCY
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
Apr 04, 2023 -

Don McGill Toyota responded

Lucy, thank you for the five-star review! Congratulations on your new vehicle! It was our pleasure to assist you, and we look forward to continuing our relationship in the future!

April 03, 2023

The service advisor Robert Harrison is professional, positive, helpful, and Im happy with service today. I.didnot have to wait long for a tire rotation. I like i was updated on the service that needs t More

by rita e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Harrison
Apr 04, 2023 -

Don McGill Toyota responded

Rita, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

April 02, 2023

Thank you for Robert for a perfect service on my Toyota Camry! It was fast and without any problems. More

by Alda Piliszek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Apr 03, 2023 -

Don McGill Toyota responded

Alda, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

April 01, 2023

Great experience. Taylor was a big help and kept me up to date on everything. The service person explained everything to me as well. More

by Jaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Apr 01, 2023 -

Jaston responded

Great experience, good coffee!

April 01, 2023

Awesome team, made my deal work and stay in my budget. Carlos Hernandez is a A class salesman that I highly recommend. Will be doing business again. Don mcgill is just a class above dealerships and should More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
Apr 03, 2023 -

Don McGill Toyota responded

We appreciate your wonderful rating and review, John! We strive to get our customers good deals while providing the best experience possible, so it is wonderful to hear that Carlos gave you such excellent service. Enjoy your new vehicle!

March 29, 2023

I had a great experience from beginning to finish. They made the process stress free for me and found a vehicle that made me feel comfortable to ride and buy. My salesperson was Jesus Cabrera and Jay More

by Liv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Cabrera, Eli Mata, Jay Pedraza
Mar 30, 2023 -

Don McGill Toyota responded

Liv, we appreciate your recommendation and review. Thank you for choosing us for your recent vehicle purchase. We are happy to hear that Jesus and jay provided you with the knowledge necessary to help you with your purchase and that he made you feel at ease. Please come back to see us in the future!

...
52
...