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Don McGill Toyota

Houston, TX

Overview
Reviews
Vehicles
4.9
1,461 Reviews
Call Dealership (844) 763-9517
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11800 Katy Freeway

Houston, TX

77079

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Showing 1,461 reviews

January 19, 2023

Ivan, my service rep was flawless in customer service, knowledgeable and helpful. Crystal, service intaker is phenomenal. Her smiles brightens the day of a person having a bad day. McGill Toyota's emplo More

by Pdnwosu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan , Crystal, Lee
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Jan 20, 2023 -

Don McGill Toyota responded

Thank you for your positive review and five-star rating! We make it our top priority to treat our customers like family, so it is wonderful to hear that Ivan and Crystal went above and beyond for you. Please come back to see us again in the future!

January 19, 2023

You guys were very effective and efficient and kept in contact with me as you guys worked on my car.. More

by bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny
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Jan 20, 2023 -

Don McGill Toyota responded

We appreciate your excellent rating and review, Bell! We strive to treat our customers like family and provide the best service possible, so it is wonderful to hear that our team provided you with such excellent service!

Jan 20, 2023 -

bell responded

Thank you guys for the great service!!! Will recommend customer to you…

January 17, 2023

Staff was courteous and informative. Service was performed on time and for the agreed price. No surprises. More

by ralauben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Jan 18, 2023 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Don McGill Toyota in the future!

January 16, 2023

Since purchasing from Don McGill, I have been consistently pleased with all interactions. Everyone has been courteous and professional in their capacity to meet my needs. More

by creekdi43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Today, Joey, Asst. Manager in Service Dept.
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Jan 17, 2023 -

Don McGill Toyota responded

Thank you for this excellent review and rating! We are glad to hear you had a good experience with every part of our dealership! We look forward to seeing you again!

January 14, 2023

I always have a great experience when I go for my car maintenance. They are professional and fast. More

by sferris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Jan 17, 2023 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Don McGill Toyota in the future!

January 14, 2023

Although the wait was long, everyone was nice and friendly. My service was good and my car was washed. More

by b_shardin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Jan 17, 2023 -

Don McGill Toyota responded

Thank you for your 5-star rating. We strive to give every customer a great experience!

January 14, 2023

I was surprised beyond words at the professionalism displayed in carrying out the maintenance on my truck without compromising expected standard level of service within the shortest time frame. I'm so More

by dotadeoye65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Jan 17, 2023 -

Don McGill Toyota responded

We appreciate your business and 5-star rating! We are glad to hear that you experienced a speedy and efficient car buying experience, which we strive to give all of our customers. We look forward to helping you again in the future.

January 13, 2023

They are convenient, prompt and courteous. To date all of my maintenance and service work has been completed to my satisfaction. More

by Eagleflight73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman
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Jan 13, 2023 -

Don McGill Toyota responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

January 11, 2023

Very Courteous and Professional . .From the moment you step out your car till the time you leave,,all the staffs are up on their toes to make sure your visit was worth the while.. More

by Omotara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot the names
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Jan 12, 2023 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Don McGill Toyota in the future!

January 09, 2023

Top of the line customer service, highly recommend it, very satisfied, above and beyond attention!!! More

by RMoreno23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucia, and Alex
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Jan 10, 2023 -

Don McGill Toyota responded

Thank you for your positive review and five-star rating! We make it our top priority to treat our customers like family, so it is wonderful to hear that our team went above and beyond for you. Please come back to see us again in the future!

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