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Don McGill Toyota

Houston, TX

Overview
Reviews
Vehicles
4.9
1,461 Reviews
Call Dealership (844) 763-9517
View Awards

11800 Katy Freeway

Houston, TX

77079

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Showing 1,461 reviews

December 29, 2022

Very friendly and fast got my wife and I in and out with than a few hours More

by Evan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Hadi, Kenneth Brown
Report | Print
Dec 30, 2022 -

Don McGill Toyota responded

Evan, we appreciate your business and 5-star rating! We are glad to hear that you experienced a speedy and efficient service experience, which we strive to give all of our customers. We look forward to helping you again in the future.

December 23, 2022

Me estafaron me vendieron una camioneta usada con un choque estaba en Carfax después de 7 meses lo supe.porque me disponía a re financiarla y en ese proceso salió el reporte en Carfax y también fue vend More

by luisa.martinez.0766
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vendedor
Report | Print
Dec 27, 2022 -

Don McGill Toyota responded

Por favor llame a nuestro Gerente de Servicio al Cliente, Lindsay Lobos, al 281-496-2000.Si es posible, por favor danos un poco mas de información para tratar de resolver cualquier problema que haya tenido.

Dec 27, 2022 -

luisa.martinez.0766 responded

Ya todo lo.explique bien y me extraña que me sugieran que llame a Lindsay Lobos ya que ella siempre estuvo al tanto de.lo que estaba sucediendo y cuando fui a entregar la camioneta ella estuvo presente. Cuando descubrí que la camioneta estaba reportada como chocada me dirigí a el Dealer donde.la.compre hablé con el vendedor hablé con Lynsey y le advertí que si no se hacían responsables de esa estafa y engaño y me recibían la.camiometa y me entregarán otro vehículo le advertí que yo la.entregaria aunque.dańara mi crédito y a ella no le importo para nada. Así que tome acción y la entregué pero también lo reporte y denuncie a los lugares correspondientes de el Estado de Texas. Les agradezco por favor que no me molesten más tono quiero tener ningún tipo de.contacto con ustedes ya dañe mi crédito pero no podía quedarme burlada porque yo e.sido un cliente A 1 por 5 Años

December 20, 2022

Excellent. ...Mr. Fran Cano explained to us everything we asked.....He is an excellent person....thank you.... More

by mongolito53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Cano
Report | Print
Dec 21, 2022 -

Don McGill Toyota responded

Thank you for your review! We are glad to hear your experience at Don McGill Toyota was a positive one and we will be sure to pass this information to Mr.Frano Cano.

December 20, 2022

Don McGill Toyota has excellent employees Aylissa May (sales) and Jay Pedraza (finance manger made car buying a good and positive experience. My hats off to them. Thank you guys for all your help. I will More

by foxymama32469392
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyissa May and Jay Pedraza
Report | Print
Dec 21, 2022 -

Don McGill Toyota responded

Thank you for your excellent rating and review of Don McGill Toyota! It is great to hear that Aylissa and Jay helped you to have a good experience and that you are satisfied with our services. We appreciate your business and look forward to helping you again in the future.

December 20, 2022

Both sales and F&I were very professional. Thank you making a smooth transition on my purchase. More

by teirbui
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ulysses Price, Awap
Report | Print
Dec 21, 2022 -

Don McGill Toyota responded

Thank you for your business and this five-star review! We are thrilled to hear that you found the vehicle you need with a delightful, hassle-free experience provided by our dealership. Please let us know if there is anything else we can help you with!

December 18, 2022

Jose Martinez was both courteous and professional. My wife and I had lots of questions and he patiently answered them all. I highly recommend him to anyone shopping for a vehicle. More

by Jimco1001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
Report | Print
Dec 19, 2022 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Don McGill Toyota is happy to hear that Jose was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

December 16, 2022

At a regular (no. Charge) service, mechanic came out to caution me about regular checking air pressure on tires (it was 20lbs).and I really appreciate the tip! More

by Waltersmic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry unknown
Report | Print
Dec 19, 2022 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Don McGill Toyota in the future!

December 15, 2022

Taking time what needs to be done and and keep me updated while working on my car More

by mayana2@juno.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Dec 16, 2022 -

Don McGill Toyota responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

December 15, 2022

Friendly staff, clean, and very professional. My service advisor informed me what my car need in the advance. More

by Jeffnguyen1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Le
Report | Print
Dec 16, 2022 -

Don McGill Toyota responded

Jeff, thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

Dec 16, 2022 -

Jeffnguyen1963 responded

Definitely

December 14, 2022

Customer waiting lounge is comfortable. Had an appointment for service this morning. Work got completed in a timely and professional manner while I was going through some of the emails. More

by Syed Hasan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon
Report | Print
Dec 14, 2022 -

Don McGill Toyota responded

Syed, thank you for your review and 5-star rating. We strive to make every customer feel comfortable and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

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