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Don McGill Toyota

Houston, TX

Overview
Reviews
Vehicles
4.9
1,461 Reviews
Call Dealership (844) 763-9517
View Awards

11800 Katy Freeway

Houston, TX

77079

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Showing 1,461 reviews

December 14, 2022

The waiting time was a little bit longer than I expected but overall I did receive an excellent service.Thank you. More

by trannghi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffani.
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Dec 16, 2022 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Don McGill Toyota in the future!

Dec 18, 2022 -

trannghi responded

Thanks for providing an excellent service .

December 13, 2022

Pedro Nieto help me to find thr car I was looking for. I had the best experience ever. Thank you for your knowledgeable help More

by lisbethmontano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Nieto
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Dec 14, 2022 -

Don McGill Toyota responded

We appreciate your wonderful rating and review! We strive to get our customers good deals while providing the best experience possible, so it is wonderful to hear that Pedro gave you such excellent service. Enjoy your new car!

December 13, 2022

Felt very welcomed. Very excellent service. Fast and efficient. As a returning customer, I believe it’s was much better experience. More

by Shivan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rana
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Dec 14, 2022 -

Don McGill Toyota responded

Shivan, we appreciate your business and 5-star rating! We are glad to hear that you experienced a speedy and efficient service experience, which we strive to give all of our customers. We look forward to helping you again in the future.

December 10, 2022

Service was completed quickly. Service Advisor (Courtney) reviewed the inspection report with me, provided explanations, was very professional and courteous. More

by si4moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Rose
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Dec 12, 2022 -

Don McGill Toyota responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

December 10, 2022

This is my trustful Toyota dealer where I purchased 3 new cars in 9 years and have excellent maintenance without any issue. The service manager and advisors are very dedicated, listening and satisfied all cu More

by sadangdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Le
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Dec 12, 2022 -

Don McGill Toyota responded

We are thankful for your business and this excellent review! It is wonderful to hear that our dealership has provided you with superior service and that you enjoyed your experience with us. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

December 10, 2022

I have been with Don McGill for a long time and recommend their services as they are very professional. More

by Gee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Dec 12, 2022 -

Don McGill Toyota responded

Thank you for allowing us to earn your business Gee. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

December 07, 2022

Excellent customer-oriented treatment. Service as expected. Search for options in favor of the client and his reality. More

by Eduardo Cano
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus, Hernan
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Dec 08, 2022 -

Don McGill Toyota responded

Eduardo, thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

December 07, 2022

Very happy with the device performance on my RAV4 Service Director Mr.L.Tuttlewas outstanding helping me Thank you to Don McGill Toyota fantastic people and customer support and understanding More

by migueldelariva786
Recommend Dealer
Yes
Employees Worked With
Me.Courtney Rose
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Dec 08, 2022 -

Don McGill Toyota responded

Thank you for allowing us to earn your business! We know you have a choice of dealerships and we appreciate that you chose us. We work hard to make sure all our customers have a great experience with our Toyota dealership, and we're happy to hear that Mr. Tuttle was able to give you that kind of service. We look forward to helping you again in the future.

Dec 08, 2022 -

migueldelariva786 responded

Thank you for your fallow up Happy Holidays to all of you all

December 07, 2022

Friendly, professional, honest. Kept me informed. Service manager checked on me to make sure I was being taken care of. More

by Charles Blackmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman
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Dec 08, 2022 -

Don McGill Toyota responded

Thank you for your business and this great recommendation, Charles! We are happy to hear that the service department gave you superior service. Come back and see us for any and all of your vehicle needs!

December 06, 2022

The service department takes advantage of customers that are not knowledgeable about car maintenance and what is needed. A new vehicle should not be sold items not needed especially if only at 7500 mileage. More

by Kasfreddo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian asst. Mgr
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Dec 08, 2022 -

Don McGill Toyota responded

Thank you for your feedback. We greatly value our customers and always ensure that their vehicles are properly maintained. We would love the opportunity to hear more about your visit. Please feel free to contact our Customer Relations Manager, Lindsey Lobos, at 281-496-2000 so that we can speak with you about your experience. We hope to hear from you soon.

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