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Don McGill Toyota

Houston, TX

4.9
1,461 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,461 reviews

November 26, 2022

I would like to express my appreciation for Ms. Steffany Campos' role as a service advisor. She has invested a great deal of effort to make sure we had a positive experience. Her service was unrema More

by A B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Campos
Nov 28, 2022 -

Don McGill Toyota responded

Thank you for this five-star review! We are thrilled to hear that you had a delightful, hassle-free experience provided by Ms. Steffany and our service department. Please let us know if there is anything else we can help you with!

November 23, 2022

Very professional, great service, and great job, always. They have always treated me and my car very well. More

by leahwargo0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Tuttle
Nov 28, 2022 -

Don McGill Toyota responded

Thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

November 22, 2022

Thank you for your service, no comment for now , everything went well, thank you again More

by mclopes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman
Nov 23, 2022 -

Don McGill Toyota responded

Thank you for your rating Mclopes! We are glad to hear your experience at Don McGill Toyota was a positive one!

November 18, 2022

The service tech was friendly and competent. The job was completed in the stated time and I am a happy customer. More

by Sdmckenney
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Nov 21, 2022 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Don McGill Toyota in the future!

November 16, 2022

Donnie Le, assistant service manager was absolutely outstanding. He really listened to my concerns and was proactive in delivering excellent customer service. More

by Branchhoust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Le
Nov 17, 2022 -

Don McGill Toyota responded

We are thankful for your business and this excellent review! It is wonderful to hear that Donnie Le provided you with superior service and that you enjoyed your experience with us. Please let us know if there is anything else we can help you with!

November 10, 2022

Fui buscando un Toyota Camry. Christina me ayudo y fue muy atenta y transparente. Así mismo también me ayudo y fue muy comprensiva con mi presupuesto. Lo recomiendo 100% More

by Daniel Perez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nieves
Nov 13, 2022 -

Don McGill Toyota responded

Daniel, gracias por tus cinco estrellitas y comentario. Nos esforzamos todos los dias para ofrecer excelencia en nuestro servicio y nos contenta que pudimos superer tus expectativas. Esperamos verte por aca de nuevo para cualquier necesidad automotriz que tengas. Gracias.

November 04, 2022

My local Toyota dealer suggested to do a brake service on my 2015 Prius several times. Finally during my 2-day window visiting my daughter, I decided to get it done then I came cross Don McGill Toyota of Kat More

by D.Z.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Espinoza
Nov 07, 2022 -

Don McGill Toyota responded

D.Z, thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

May 31, 2022

My wife and I had the great opportunity to work with Johnny Vu. Johnny delivers above and beyond and then some. It was a great please of working with him and the rest of the Toyota of Katy. Its always a More

by brandon.adamsbiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Vu
Jun 01, 2022 -

Don McGill Toyota responded

Thank you for your business, Brandon! We'll be sure to pass your kind words on to Johnny. We hope to see you again soon!

May 17, 2022

Agent and finance guy was fabulous to work with. We will definitely be back when we are in the market for another sweet ride. More

by Tranweave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ulysses
May 19, 2022 -

Don McGill Toyota responded

Thank you for your kind review and 5-star rating! We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Don McGill Toyota of Houston in the future!

May 14, 2022

First time I cannot give a 5-star review. They took a long time to change the oil for my car and, when it was finally ready, they did not let me know. I had to go and look for somebody to bri More

by libiadam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik, Alfredo
May 17, 2022 -

Don McGill Toyota responded

We are sorry that you did not have the experience you were anticipating. We will definitely address this with our associates and use it as a training tool. Please reach out to our Customer Relations Manager, Lindsey Lobos at 281-496-2000. .

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