
Don McGill Toyota
Houston, TX
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The sellers are such a liars! I wanted to buy a new car and they sold me a used car with 3,800 plus miles, for a higher price than the new really cost. They basically forced me to I wanted to buy a new car and they sold me a used car with 3,800 plus miles, for a higher price than the new really cost. They basically forced me to buy that car. They said that the daughter of the dealers owner was using that car and they couldn’t get a new one for me because I was first time buyer. And that they had lied to much on the aplication in order for to Toyota can finance me a carand they couldn’t sell me the car I wanted with lower miles. So that they took advantage of my fairly new credit history. Today 10/14/2018 I just found out that they had increased my car price for almost $10,000. Because my was supposed to cost $26,000 and the website says that I still owed a balance of $29,377 plus dollars. Plus the deposit of $5,000 dollars that I had paid and the first monthly payment of $569.65. I do not understand why? I don’t trust these people from this dealership anymore, and would never recommend anyone to buy with you. More
...the journey is a learning experience My salesman Ken was very kind and helpful with understanding my needs and wants. The journey was a bit rough the first year, 2017, having to wait one My salesman Ken was very kind and helpful with understanding my needs and wants. The journey was a bit rough the first year, 2017, having to wait one whole year to buy this car, because of the damages done to it by the toyota repo man, which should of never of happened. Moving forward, when it was sold back to me by toyota, I did not know nor was I informed that the vehicle was damaged by the repo, during the re-purchasing of this vehicle that is. Now having to eat $5,919.00 and be upside down, and plus the price of another vehicle, is the bad news. Now, financing $29,834.46, Because I wanted to be happy with my vehicle, so I got the this one. I am Not 100% happy with the deal , but I am hundred percent happy with the car! thank you Ken More
Great experience.. At first. They will take your money and never register your car. The customer relations guy is a pompous, arrogant waste of time to speak to. Good luck getting They will take your money and never register your car. The customer relations guy is a pompous, arrogant waste of time to speak to. Good luck getting the paperwork straight! Going on two months of trying now. More
One of a Kind Service This location left me smiling from ear to ear with their customer service. From intake to close, every representative I engaged with (service, sales, This location left me smiling from ear to ear with their customer service. From intake to close, every representative I engaged with (service, sales, & finance) were attentive and provided the answers to the questions I had. I’d highly recommend this location. More
2019 Toyota Corolla XLE Great service from the service department. Came in for service and drove out with a brand new Corrolla XLE loaded and with the sunroof I really wanted Great service from the service department. Came in for service and drove out with a brand new Corrolla XLE loaded and with the sunroof I really wanted. Great service from John Handy and appreciate his help on this purchase. More
Simply wonderfully waooow Got a great deal on my new 2019 toyota Camry. reasonable pricing, friendly employees. Most importantly Belal was exceptionally helpful and wonderful. Got a great deal on my new 2019 toyota Camry. reasonable pricing, friendly employees. Most importantly Belal was exceptionally helpful and wonderful. Thank you Don McGill Toyota. I would recommend your dealership to anyone looking for great deals. More
Everyone was so helpful From my initial phone call to the gentlemen that set up my Bluetooth everyone was so very nice. I appreciated the honesty of Mr Hadi and his willingne From my initial phone call to the gentlemen that set up my Bluetooth everyone was so very nice. I appreciated the honesty of Mr Hadi and his willingness to go above and beyond. I loved the. Care and attention offered by the Service manager and Ms Daphne regarding my understanding of my car's maintenance. My only regret is that I was not able to obtain a better interest rate, but overall I am satisfied with my purchase. More
Great Sales Team The customer service I’ve seen in Houston. Salesman (Victor) is the best. Very knowledgeable on each of my trucks features. Finance team was grade The customer service I’ve seen in Houston. Salesman (Victor) is the best. Very knowledgeable on each of my trucks features. Finance team was grade “A”. I highly recommend this dealership. More
Great Customer Service I’ve always loved Toyota but my recent visit confirmed the service that they’ve been known for. The staff ensures that you are taken care of, explain I’ve always loved Toyota but my recent visit confirmed the service that they’ve been known for. The staff ensures that you are taken care of, explain things to you, and are patient with customers. More
My experience was great and everyone was very helpful Scott was very help and excellent . The management was very great and helpful . They work with me till the very end. Thanks to scott and the manager Scott was very help and excellent . The management was very great and helpful . They work with me till the very end. Thanks to scott and the manager More