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Don McGill Toyota

Houston, TX

4.9
1,458 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,458 reviews

December 15, 2018

The sellers are such a liars! I wanted to buy a new car and they sold me a used car with 3,800 plus miles, for a higher price than the new really cost. They basically forced me to More

by smkmmolina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex, and Ms. Guadalupe
Dec 18, 2018 -

Don McGill Toyota responded

We apologize for your negative experience. At Don McGill Toyota of Houston we are committed to fair, honest pricing. It’s unfortunate that there was miscommunication and we apologize for the inconvenience. We greatly value our customers and truly appreciate the time they spend to share their opinions. Please contact Ronny Haring our Sales Manager, at 281-496-2000.

December 01, 2018

...the journey is a learning experience My salesman Ken was very kind and helpful with understanding my needs and wants. The journey was a bit rough the first year, 2017, having to wait one More

by SKYTIME2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
Dec 05, 2018 -

Don McGill Toyota responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us. We apologize for the miscommunications and are happy to hear you are happy with your car!

November 23, 2018

Great experience.. At first. They will take your money and never register your car. The customer relations guy is a pompous, arrogant waste of time to speak to. Good luck getting More

by rachel756
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ed (finance)
Nov 26, 2018 -

Don McGill Toyota responded

We apologize for your negative experience. At Don McGill Toyota of Houston we are committed to fair, honest pricing. It’s unfortunate that there was miscommunication and we apologize for the inconvenience. Please contact Ronny Haring – Sales Manager at 281-496-2000.

Nov 26, 2018 -

rachel756 responded

How is pricing honest when you add $500 for a service I do not want, after I SPECIFICALLY said I only want the car. I’m still trying to locate this Apex tracker to have this invasion of privacy device removed from my car.

November 21, 2018

One of a Kind Service This location left me smiling from ear to ear with their customer service. From intake to close, every representative I engaged with (service, sales, More

by BlueEagle1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gustavo, Terry, Al
Nov 21, 2018 -

Don McGill Toyota responded

Thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

November 19, 2018

2019 Toyota Corolla XLE Great service from the service department. Came in for service and drove out with a brand new Corrolla XLE loaded and with the sunroof I really wanted More

by Ms.Shirley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Handy
Nov 21, 2018 -

Don McGill Toyota responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

November 13, 2018

Simply wonderfully waooow Got a great deal on my new 2019 toyota Camry. reasonable pricing, friendly employees. Most importantly Belal was exceptionally helpful and wonderful. More

by Tahir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Belal
Nov 19, 2018 -

Don McGill Toyota responded

Thank you for your review! We are glad to hear your experience at Don McGill Toyota of Houston was a positive one!

November 13, 2018

Everyone was so helpful From my initial phone call to the gentlemen that set up my Bluetooth everyone was so very nice. I appreciated the honesty of Mr Hadi and his willingne More

by RODERICAG2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Joseph Hadi, Mr Carlos, Mr Marco
Nov 19, 2018 -

Don McGill Toyota responded

Thank you for your review! We are glad to hear your experience at Don McGill Toyota of Houston was a positive one! Come back and see us in the future.

November 12, 2018

Great Sales Team The customer service I’ve seen in Houston. Salesman (Victor) is the best. Very knowledgeable on each of my trucks features. Finance team was grade More

by STEVEN.COURTNEY76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Ruiz
Nov 19, 2018 -

Don McGill Toyota responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us. Come back and see us in the future!

November 11, 2018

Great Customer Service I’ve always loved Toyota but my recent visit confirmed the service that they’ve been known for. The staff ensures that you are taken care of, explain More

by BlueEagle1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gustavo Reyes, Terry, Al Shepherd
Nov 19, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

November 11, 2018

My experience was great and everyone was very helpful Scott was very help and excellent . The management was very great and helpful . They work with me till the very end. Thanks to scott and the manager More

by jyktar-ryXxot-nited
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Nov 19, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations.

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