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Don McGill Toyota

Houston, TX

4.9
1,463 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,463 reviews

October 26, 2018

Go somewhere else Hassles, lies and delays at every turn. We finally wound up with the vehicle we came for but there are much better Toyota dealers. And salespeople in More

by cjstrickland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Ponce
Oct 22, 2018 -

Don McGill Toyota responded

We are so sorry that you did not have the experience you were anticipating. We strive to give all of our customers the best experience possible, and apologize that you did not receive the same treatment.

October 25, 2018

Nice and easy Sales person Tony Le was a pleasure to work with. He was honest and straight to the point. He worked with me on my trade in and the dealership was mor More

by Dvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Le
Oct 25, 2018 -

Don McGill Toyota responded

Thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

October 25, 2018

Best customer service! Thanks to Mr. Victor who provided me the best service. He was very kind and knowledgeable. Finance dept. was also provided good service. I am happy More

by kkamaneric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
Oct 25, 2018 -

Don McGill Toyota responded

Thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy!

October 24, 2018

Buying experience Very good. Finance person, Moe, is the best! And sales person Nery is awesome, they were both helpful and very nice to my family and I More

by PEREZ_L_ALEJANDRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nery Villatoro and Moe Mejia
Oct 25, 2018 -

Don McGill Toyota responded

Thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy!

Oct 25, 2018 -

Don McGill Toyota responded

Thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy!

October 23, 2018

Good experience, awesome car I came in looking for a 2019 corolla hatchback in a 6spd MT. It was not available anywhere so I had to wait for the first one to ship from Japan. The More

by ARGEL.BERNARDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romario Bento
Oct 24, 2018 -

Don McGill Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

October 23, 2018

Awesome help My agent was Mr Joey. He was awesome. He introduced me what I exactly want. He answered all my question professionally and let me finish all my proced More

by kate0214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Oct 24, 2018 -

Don McGill Toyota responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

October 23, 2018

Repeat Customer I was very dissatisfied that I asked prior to selecting my vehicle I was told there were 2 keys and when I went to leave, I only received 1 with the e More

by Mlathon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kj
Oct 24, 2018 -

Don McGill Toyota responded

We apologize for the issues you had in service. Your feedback helps us improve our processes and we appreciate you taking the time to let us know where we fell short.

October 23, 2018

Excellent Because the treatment was very kind and professional and excellent attention, the seller was excellent with his work and dedication to offer me the be More

by oswaldoalvarez13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Víctor Ruiz
Oct 24, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us in the future!

October 23, 2018

Excelente Muy amable en el trato de parte de el vendedor y el representante de finanzas, los recomendaria y volviera a comprar con las personas q me Atendieron More

by JARCAYA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor matheu, moizinho
Oct 24, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us in the future!

October 21, 2018

Buying a new car Already walked away from another dealer that morning I felt like the salesman Ed was working to help me not against me like I felt at the other place More

by walike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed
Oct 24, 2018 -

Don McGill Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

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