
Don McGill Toyota
Houston, TX
Filter Reviews by Keyword
By Type
Showing 1,462 reviews
Personal, professional and responsive My time was constrained while at your dealership, Kris and John were responsive and delivered the car much sooner than I expected. The finance manage My time was constrained while at your dealership, Kris and John were responsive and delivered the car much sooner than I expected. The finance manager was equally helpful, professional and friendly. The Dealership was busy with people giving the impression that they must be doing something right. The initial contact was with Makala. She provided an incentive price that caused me to make the decision to visit your dealership. This rating is all based on Sales experience. Haven't brought the car in for service ...just had it one day More
Do your own inspections carefully My wife had been searching for a Jaguar XJL for weeks, everyone we found was either way over priced or something was wrong with. We finally found one My wife had been searching for a Jaguar XJL for weeks, everyone we found was either way over priced or something was wrong with. We finally found one almost exactly like she was looking for at Don McGill Toyota, i called the next morning to make sure it was available since we live in Alabama and the dealership is in Texas. The first salesperson I talk with confirmed it was available but when I ask about the price i was told “the posted price is it, no negotiation”. I called back a few hours later and talked to a different salesperson and within less than an hour we had negotiated a price. I was told the car was getting the state emissions inspections and safety. I flew out with the funds and unfortunately it was raining when I got there so I couldn’t really look at ever on the car plus i had over a 600 mike drive to get the car home Somewhere I picked up nail in a rear tire, no biggie until the next morning when i went to get it fixed and the shop pointed out that one of the front tires had steel belts hanging out. I get the fact that it is a used car but knowing I was driving the car 600+ miles as soon as I pick up the car I think it’s kinda reckless to let someone drive off with a front tire that could blow on the interstate at 70 miles an hour. Love the car and everyone at the dealership are friendly but don’t believe everything your told. I was told several times that the car needed nothing. Well after $1000 set of tires that is true. More
Great Sales Services They were working hard to let me know what was the best car option I needed. I really appreciate how the found the best to me. Me and my wife were too They were working hard to let me know what was the best car option I needed. I really appreciate how the found the best to me. Me and my wife were too happy. I just can say thank you. More
Return customer I purchased a truck in 1985 (still running ) and the purchased 2 more vehicles after that at Don Mcgill s I needed another truck so I went back and I purchased a truck in 1985 (still running ) and the purchased 2 more vehicles after that at Don Mcgill s I needed another truck so I went back and found what I wanted.the service was excellent ! More
Land Crusiet no. 3 Joe Merello was outstanding and great to work with! Up front and honest, with utmost respect and integrity! He knew his product well and was able to Joe Merello was outstanding and great to work with! Up front and honest, with utmost respect and integrity! He knew his product well and was able to answer any and all questions, he was very knowledgeable, and comforting to know! Will purchase my next Land Cruiser from him. Last year we purchased 2 Land Crusiers from Joe! This recent purchase was no.3! More
It only took an hour!!! This is the best dealership I have ever done business with, they work very fast. I would have to say this dealership has a Life Time member!! I would This is the best dealership I have ever done business with, they work very fast. I would have to say this dealership has a Life Time member!! I would also like to say Josh Z. is the best sales agent ever!! He was very friendly and he works fast and efficient!! And a special thank you to all the finance managers I worked with!! More
Expedient and friendly transaction Having fully research my car purchase, McGill was my first stop. Test drive, answered questions and 3 hours later car delivered to my door. The staf Having fully research my car purchase, McGill was my first stop. Test drive, answered questions and 3 hours later car delivered to my door. The staff was not pushy and delivered an exceptional value for time spent. More
Never had as time problem and people work with you First the people or sale personnel know what they are doing They treat you kind, no matter what you are trying to purchasr. All questions were an First the people or sale personnel know what they are doing They treat you kind, no matter what you are trying to purchasr. All questions were answered. The product are great More
Love it! We love this dealership and our new RAV4! Professional, courteous and knowledgeable staff. Very, very pleased with the whole service! We look forwa We love this dealership and our new RAV4! Professional, courteous and knowledgeable staff. Very, very pleased with the whole service! We look forward to doing more business. More
Over the phone quick and easy Over the phone made a deal quick and easy We got the deal done and i was satisfied with my purchase the cleaned the truck and everything was good Over the phone made a deal quick and easy We got the deal done and i was satisfied with my purchase the cleaned the truck and everything was good More