
Don McGill Toyota
Houston, TX
Filter Reviews by Keyword
By Type
Showing 1,458 reviews
Easy car buying experience! Was attended to immediately, my salesman Joe Calzada was very knowledgeable and courteous. Car runs and looks great. Me and my family will always buy Was attended to immediately, my salesman Joe Calzada was very knowledgeable and courteous. Car runs and looks great. Me and my family will always buy here. More
Aftercare After the purchase of my truck I reviewed the ammenities associated with my purchase. I notice the floor mats were missing. Additionally, Jay pointed After the purchase of my truck I reviewed the ammenities associated with my purchase. I notice the floor mats were missing. Additionally, Jay pointed out an imperfection in the paint cause by nature, and he would have the service department buff it out. On the fourth day after the purchase of my truck, I went to start it and the battery was dead. I contacted my sales representative and explained the situation. I dropped my truck off at the service department and left instructions to contact me once everything was completed. Here is where customer service took a familiar turn. The service department contacted me to inform me my truck was ready, however, when I inquired about the two other issues, I was told: "That's not our department, that's sales." I understood that, however, when I asked if the salesman could be paged, (who is within the same building), I was told to contact him myself to let him know my truck was ready. I text Jay, but I never received any confirmation that he received the vehicle or my text. So I came to the dealership only to discover my truck was still missing the floor mats, and frustrated with the process, I don't know if the natural imperfection was buffed out. Furthermore, my wife was highly disappointed because she has been a Toyota owner for twenty years and she convenience me to go with Toyota. I was going to purchase a new Escalade as my previous two trucks were. More
Wonderful Everyone is very helpful to the finance department. They give you there 100% of there attention which they make you feel like a VIP. Thank you Everyone is very helpful to the finance department. They give you there 100% of there attention which they make you feel like a VIP. Thank you More
Patient, knowledgeable and professional I needed a new vehicle after being stalled. I was so glad to have bought my new vehicle when I needed it the most. And I’m so thankful to the people t I needed a new vehicle after being stalled. I was so glad to have bought my new vehicle when I needed it the most. And I’m so thankful to the people that helped my positive experience Starting from service representative to sales representative. Thank you Don McGill Toyota!!! More
Great, stress-free car buying experience! A team of top-notch professionals worked with me to find the exact car I wanted, then gave me a great price and made sure all my questions were answer A team of top-notch professionals worked with me to find the exact car I wanted, then gave me a great price and made sure all my questions were answered and I was informed about my purchase. I could not be happier and I’m so grateful to Víctor, Jimy, Martín, and Flame for going above and beyond to make sure I am happy with my new, beautiful car. I will not hesitate to tell everyone they need to see Víctor when they are looking for a new Toyota. More
Excellence and Cordiality!👍 Responsibility with its customers. Amiability and respect with them. Victor Ruiz, an experienced and prepared salesman attended and explained ti me ea Responsibility with its customers. Amiability and respect with them. Victor Ruiz, an experienced and prepared salesman attended and explained ti me each detail of the new car that I was buying for my Wife’s Birthday! 100% Recommended!👍 More
It was really great They were really kind and respectful.... i totally recommended this dealer... they have the best deal and surprises what people really want and what They were really kind and respectful.... i totally recommended this dealer... they have the best deal and surprises what people really want and what they really one More
Drive out price Once I got an acceptable drive out price I was introduced to Josh Zalusky who closed the deal most efficiently and nicely. It was a pleasure working w Once I got an acceptable drive out price I was introduced to Josh Zalusky who closed the deal most efficiently and nicely. It was a pleasure working with him. More
Buying Experience We had an excellent buying experience dealing with Victor Matheu (Salesman). Victor was professional, courteous, friendly and helpful by answering al We had an excellent buying experience dealing with Victor Matheu (Salesman). Victor was professional, courteous, friendly and helpful by answering all questions we had. We were offered a price that we believe to be a fair price. There were no pressure tactics to make us buy, which was appreciated. This is the third Toyota that we have bought from Don Mcgill. More
I just bought a new vehicle I just bought a new 2019 Corolla XSE hatchback. The experience here is amazing. The employees are patient, friendly, understanding. It was a good expe I just bought a new 2019 Corolla XSE hatchback. The experience here is amazing. The employees are patient, friendly, understanding. It was a good experience.🙂 More