
Don McGill Toyota
Houston, TX
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Great service Had a great experience. The Krystal was great f on the beginning. She made sure everything we wanted was taken care of. She was great. Had a great experience. The Krystal was great f on the beginning. She made sure everything we wanted was taken care of. She was great. More
First Time Buyer Experience I Had a great time. Everyone was so patient and helpful from the minute I walked through the door. Thank you for everything!! I really enjoy the car : I Had a great time. Everyone was so patient and helpful from the minute I walked through the door. Thank you for everything!! I really enjoy the car :) More
Bentley, McLaren, Cadillac Quality I was extremely pleased with the level of service, commitment, and customer care exhibited by Jay. He didn’t badger me nor made me feel pressured to I was extremely pleased with the level of service, commitment, and customer care exhibited by Jay. He didn’t badger me nor made me feel pressured to purchase NOW. He was very patient and empathic during the entire process. His commitment is so sever, that he came in on his off day to meet with me. That's what a good friend, some family members or a spouse would do. Didn't expect that from a saleman. I expect that level of commitment from high end auto company's. Additionally, Jay shocked me when he tracked down the financial associate to ensure my credit didn’t take a major hit from the search for the best financial backer. He earned a customer for life. More
Awesome Service let me start up by saying, awesome customer service.. I had gone to different dealerships and couldn’t find the perfect car for my wife. But Freddy Na let me start up by saying, awesome customer service.. I had gone to different dealerships and couldn’t find the perfect car for my wife. But Freddy Navarro at DonMcGill was very helpfull and answered all of my questions. More
Making a major purchase "as it should be" The sales representative and finance person with whom I interfaced were pleasant, well informed and professional. The sales rep was knowledgeable of The sales representative and finance person with whom I interfaced were pleasant, well informed and professional. The sales rep was knowledgeable of the product and patiently answered all my questions about the technology that is new to me. The delivery process was thorough and un-rushed. The finance person laid out the costs and benefits of optional services but was respectful of my decision(s). Good people, and I give the dealership credit for good hiring and training practices. More
Dishonest Please be very careful when you buy at this place, take your time to shop around and do not sign without triple checking that the sales price agreed i Please be very careful when you buy at this place, take your time to shop around and do not sign without triple checking that the sales price agreed is on the agreement in financing. I went with high expectations and was left disappointed and cheated. I will not buy another car from them. More
Great experience Purchased my first truck recently.. top of the line service from sales people on up!!great experience.. Don McGill made buying a car a great experienc Purchased my first truck recently.. top of the line service from sales people on up!!great experience.. Don McGill made buying a car a great experience!! More
Found The Car I Was Look For Jay Pedraza was my sales person and he is the best. He greeted me outside and asked what I was looking for today. I told him that I saw a car on the w Jay Pedraza was my sales person and he is the best. He greeted me outside and asked what I was looking for today. I told him that I saw a car on the web page that I wanted to see. I gave him a copy of the web page which included the VIN number, so he was able to locate the car immediately. He suggested that I test drive the car on the back street since I did not want to go to the feeder road because it was high traffic time. I absolutely loved the car and all the features and the low mileage. It was exactley the car described on the web page. I purchased the car and I am very happy with it. I think the difference in purchasing a car is the sales person. Jay was so professional and polite. He was not pushy and took the time to answer all my questions. This was my frist time experience at Don McGill. I would difinitely recommend them for purchasing a Toyota and using Jay as your sales person. If you do your homework first by looking at their web page, it will save you a lot of time if the car is still available when you come in to make a purchase.......Thank you Jay for your help! More
TOYOTA SALE excellent people and I will recommend my friends so they can acquire new vehicle and leave satisfied.I was able to choose the car to my liking and the excellent people and I will recommend my friends so they can acquire new vehicle and leave satisfied.I was able to choose the car to my liking and they helped me to be able to pay a monthly payment adequate to my level of life. More
Excellent customer care to match excellent product Joey Alanis was our sales person and he was exceptionally good. He was very knowledgeable and showed genuine interest in what we had to say and what Joey Alanis was our sales person and he was exceptionally good. He was very knowledgeable and showed genuine interest in what we had to say and what we wanted. There was no up-selling or pushiness and there was no games that typically goes with car buying in person. The other people at the dealership were also fantastic. It is clear that Don McGill Toyota is looking to build relationships with their customers and not just meet their bottom line. We went to 3 other dealerships while we shopped around and none could even come close to customer service or satisfaction. Would highly recommend! More