Don McGill Toyota of Katy

Return have been a loyal customer for 8years bought car from them . Went back last Saturday 8/31/2019 bought an other car and went back Monday to switch wit have been a loyal customer for 8years bought car from them . Went back last Saturday 8/31/2019 bought an other car and went back Monday to switch with suv which they offer me high price I asked them to if they Mach price other dealer offering but the manager name summit crooked he really got upset and he told me give me your key back and I give him you know what camera body to give him the key back and after that he told me you gonna call me next day and which I never received call is been like four days now and I’m a waiting for my money back I mean which I put down payment $2000 and I never mean nobody answering he’s not coming over the phone I been trying all day I email the dealership three times but nobody answering me I tried to call general manager and he is not coming on the phone and nobody answering when you go over there you see like 300 people trying to sell the car but when you have this situation nobody come up and try to help you please please please do not go for shop Don McGill Toyota Toyota of Katy out of 300 employees they have only one person which dealing with a customer situation and she’s not in the office in working days I have no idea Why they doing this to me . More

Bought a 2019 Highlander I recently went online and negotiated a 2019 Highlander with a great sales rep, Kevin McAdams. I made a deal including drive out price. When I got to I recently went online and negotiated a 2019 Highlander with a great sales rep, Kevin McAdams. I made a deal including drive out price. When I got to the dealership everything went smoothly and there were no surprises. We have now purchased out fifth vehicle from Don McGill Toyota. I highly recommend Kevin and Toyota of Katy. Mike Robinson More

I purchased a Toyota Avalon at Don McGill Toyota of Katy I was helped by Willow from the Sales Department when I purchased my Toyota Avalon. Willow provided me with exceptional Customer Service and stayed I was helped by Willow from the Sales Department when I purchased my Toyota Avalon. Willow provided me with exceptional Customer Service and stayed with me throughout the whole purchasing process all the way up to when I picked up my car. Willow continues to proved exceptional customer service as he contacted me to see how I was doing, with my car. I would definitely recommend Willow to anyone who is serious about purchasing a car because he truly is interested in meeting the desires and wishes of the buyer. Thank you Willow!! Akima grice More

Great Experience! There is a cliche not to trust a car salesman. But this case is an exception. The agent Mr. Sunday Mabunmi was very professional and patient. We never There is a cliche not to trust a car salesman. But this case is an exception. The agent Mr. Sunday Mabunmi was very professional and patient. We never felt pressured to buy a particular car or to buy quickly. He is equally very knowledgeable in cars and had a lot of information about the features of the 2019 Highlander XLE that we finally purchased. We were promised side moulding and roof racks and he worked diligently and thy were installed in a timely fashion. I will certainly deal with him again for my next upgrade Toyota Tundra More

I buy a Tundra in Toyota of Katy. The Toyota of Katy is the best dealer. It is my second purchase in this diler. The person who helped me in this purchase was Luis Caldera excellent The Toyota of Katy is the best dealer. It is my second purchase in this diler. The person who helped me in this purchase was Luis Caldera excellent person. I recommend them 100%. He is super nice! More

It is so pleasant to buy a Toyota RAV4 today at this dealer. Adam Nguyen, a salesman is so nice, professional and enthusiastic. I would recommend my friends and relatives to buy a car there. Adam Nguyen, a salesman is so nice, professional and enthusiastic. I would recommend my friends and relatives to buy a car there. More

Lie with prices Toyota of Katy promised a price but when I went there (wasting $ Uber and time) they told me that I need to pay $500 more giving some excuse. Very dis Toyota of Katy promised a price but when I went there (wasting $ Uber and time) they told me that I need to pay $500 more giving some excuse. Very disappointed I thought this was a serious car dealership... More

Excellent. I recently purchased a Toyota Camry, the sales associate Mr. Bright Nwabuko was very very helpful and gave me all the assistance he could render. Also I recently purchased a Toyota Camry, the sales associate Mr. Bright Nwabuko was very very helpful and gave me all the assistance he could render. Also I have unlimited oil change and service for free. More

Lost my wheel Had my car in the collision center. They were supposed to put the stock wheels back on (5 of them) but did not and since it was totaled they sent it t Had my car in the collision center. They were supposed to put the stock wheels back on (5 of them) but did not and since it was totaled they sent it to the vassalage yard and didn't seem to care. I had to call several times to get a response and Chris didn't care and only said sorry. Toyota owes me a new wheel and tire since they were told several times there was 5 wheels/tires. I will be contacting the GM since no one in the collision department wants to make this right. Jeff and Ricky were great to deal with. But this will keep me from buying another car from her. I have bought 2 from don mcgill in the last 8 months. More

Gracias Por su ayuda!!! Como siempre fue una gran experiencia poder comprrar nuestro carro ahi. Ya el 10 de la familia. Gracias por su ayuda. Gracias Chino por su ayuda con e Como siempre fue una gran experiencia poder comprrar nuestro carro ahi. Ya el 10 de la familia. Gracias por su ayuda. Gracias Chino por su ayuda con el credito y gracias Smir por ser tan claro al explicar cada cosa que firmabamos. Su actitud nos dio confianza. Pero en especial GRACIAS ED SALAZAR!!! Usted no solo es un gran profesional en su trabajo... USTED ES UN AMIGO !!!! Gracias por el esfuerzo y la dedicacion que ha puesto en cada trato que hemos hecho. Gracias por convencernos de comprar la Toyota Tacoma 2017... Usted cambio mi forma de pensar. Gracias una vez mas!!! Thays y Osvaldo More