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Don McGill Toyota of Katy

Katy, TX

4.9
2,525 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you. Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
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21555 Katy Freeway

Katy, TX

77450

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Showing 2,525 reviews

January 02, 2026

Friendly people working there, service writers are amazing, they go step-by-step explaining what your car needs,and the technicians di their job so good, they even show videos working in your car and More

by helgueromiguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
December 31, 2025

We loved our salesman, Zeb, and Carmen and Mr. Taylor in financial services were fantastic! More

by lindseyandkevintaylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zeb Poindexter, Carmen, and Mr. Taylor
Jan 22, 2026 -

Don McGill Toyota of Katy responded

Don McGill Toyota of Katy responded publicly on 12/30/25 5:44 PM Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 31, 2025

I recently had a fantastic experience at Toyota of Katy! Brian was incredibly professional and made the entire transaction smooth and efficient. He listened to my needs and delivered exactly what I wanted w More

by LAcosta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 22, 2026 -

Don McGill Toyota of Katy responded

Don McGill Toyota of Katy responded publicly on 12/30/25 5:44 PM Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 28, 2025

Very professional and fast. Nice waiting area. Quick responses to any question I had. Reasonable prices. More

by carlos.ysidoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They all were great
Dec 30, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 28, 2025

. The person who checked me in was very professional and helpful. She gave me an itemize charges including the tax. That was there were no surprises at check out. More

by Kashifhusain43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayelie Ramirez
Dec 30, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 27, 2025

Joe Myers treated me horribly even though I have 3 recent model Toyotas. I drove from Cypress to Don McGill in Katy for the service and recalls. I am very impressed by the professionalism of the staff and ho More

by Hill2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Jimenez
Dec 30, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 26, 2025

I was very impressed by the superb customer service I received from the moment I arrived until I picked up my vehicle. Samuel was very helpful by informing me what my vehicle needed to get done. I’m glad More

by Ulises
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
Dec 30, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 26, 2025

Good service and very professional. Don Pollard is an awesome service manager. They backup the work done More

by Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Pollard
Dec 30, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 25, 2025

Carter did a great job getting my car in and out quickly and even had my car washed without my asking. 5 star employee! Everyone is very friendly and helpful. More

by anelainem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter
Dec 30, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

December 22, 2025

Knowledge of service adviser and technisains not up to date. Then need to understand customer need. More

by nsorkhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ksea
Dec 30, 2025 -

Don McGill Toyota of Katy responded

We apologize that you didn't get the 5 star service that we expect to give. Will you please call Peggy Diaz - Customer Relations Manager - at 832-772-1000 so that she can understand your concerns.

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