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Don McGill Toyota of Katy

Katy, TX

4.9
2,471 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you. Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
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21555 Katy Freeway

Katy, TX

77450

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Showing 2,471 reviews

September 08, 2018

Satisfaction I was extremely satisfied with both sales and finance personnel at the Don McGill dealership. They both went out of their way to make the transaction More

by AMF6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destiny Egan,Shelly Lane
Sep 11, 2018 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We are so glad you had a great time at our dealership. We hope you come back again!

September 08, 2018

Awesome place to buy a car! They are Super helpful and they listened to what you want, and they work with you on prices it’s a great place to buy a car! More

by ANADURAN6827923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria
Sep 11, 2018 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. Come back and see us in the future!

September 08, 2018

Greed I don't know if I would recommend this dealership or not. I lean more toward "No". I certainly would not recommend the salesman. I needed to not f More

by bebe-lunsford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph ??? I
Sep 10, 2018 -

Don McGill Toyota of Katy responded

We are so sorry that you did not have the experience you were anticipating. We strive to give all of our customers the best experience possible, and apologize that you did not receive the same treatment.

September 08, 2018

Vehicle exchange Responded to an offer to exchange my vehicle and the staff assigned to me were extremely courteous and friendly. It was a pleasure doing business with More

by pambrown2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy and Raul - Extremely courteous and friendly.
Sep 11, 2018 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

September 06, 2018

new car purchase This was the best car buying experience I have ever had. My sales person was helpful, informative, low pressure and willing to answer my questions wit More

by JHillman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin
Sep 07, 2018 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

September 06, 2018

Abbas was excellent - the best car buying experience for us! Abbas was not only personable but knowledgeable. He also got us out the door same day with a pre-owned car that they just took delivery of which neede More

by michaelscoots
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abbas
Sep 07, 2018 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We will be sure to pass along your kind words to Abbas!

September 06, 2018

Brandon I appreciate Brandon's patience. He is about a 2 or 3 month sales person. He did an excellent job for a Rookie. Very cooperative. Relaxed and profes More

by rsanchez07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon P.
Sep 07, 2018 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We will be sure to pass along your kind words to Brandon!

September 05, 2018

Pretty painless Good job done by all. This was our eighth Toyota to purchase. Need to institute a new incentive for repeat loyal customers in the future! More

by RSNUTTALL48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Gilder mainly
Sep 07, 2018 -

Don McGill Toyota of Katy responded

Thank you for your repeat business - it means the world to us to see our customers come back. We hope you love the new Toyota! Don't forget to come to see us for routine service!

September 04, 2018

Fantastic experience! Brandon was both professional and knowledgeable. Great customer service from the financial department as well. I will be coming back! Thank youveey m More

by conorjoyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 06, 2018 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us in the future!

September 04, 2018

Friendly and helpful staff, great deals! This was my first car purchased and they were very helpful in helping me find a car that suited all my needs and that I loved. The staff was great and More

by KASYLEON44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Peña
Sep 06, 2018 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us in the future!

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