Don McGill Toyota of Katy

Excelent service. Always very kind and with the option that someone speak Spanish. The experience in the car service always is excellent. I love my Sienna, this one w Always very kind and with the option that someone speak Spanish. The experience in the car service always is excellent. I love my Sienna, this one will be my 3rd one . More

Customer Service and Sales experience Excellent service. Ram took the effort to show all the available options and worked with the dealer to get me a good price. I am happy with the overal Excellent service. Ram took the effort to show all the available options and worked with the dealer to get me a good price. I am happy with the overall service More

Best Toyota Dealership in Katy Tx!!! I love Don McGill Toyota the men and women at the dealership are awesome. They are willing to work through any obstacles to help their customers. I r I love Don McGill Toyota the men and women at the dealership are awesome. They are willing to work through any obstacles to help their customers. I really appreciate them helping pick out the right vehicle for my wife and I. I would definitely recommend them any time. More

Good experience and friendly people Sales and financial people are very helpful and no pressure at all to get you into buying a car they try to fit in to your budget and the vehicle you Sales and financial people are very helpful and no pressure at all to get you into buying a car they try to fit in to your budget and the vehicle you want, very happy with my 4 runner purchase experience. More

Very easy, and helpful! Really good experience Richard was very helpful with helping me find the right vehicle and made the purchase happen. Was very detailed and explained to me all the new featur Richard was very helpful with helping me find the right vehicle and made the purchase happen. Was very detailed and explained to me all the new features the vehicle had. Was not pushing a vehicle I did not want, he wanted me to get approved and take home the car I WANTED. I will definetley recommend him to family/friends. Raoul also helped me a lot with the finance part. He made it very easy to go over paperwork and signatures. He also helped me stay in my budget which was the best part! More

Excellent Excelente servicio y atención muy buena ayuda y sugerencia para escoger el carro acorde a la necesidad que estaba buscando. 100% recomendado para una Excelente servicio y atención muy buena ayuda y sugerencia para escoger el carro acorde a la necesidad que estaba buscando. 100% recomendado para una próxima ocasión More

Needed a new truck Had a great exprience with Don McGill. My truck broke down and they helped me with a brand nee tundra. Folks stayed late to make sure I got my truck Had a great exprience with Don McGill. My truck broke down and they helped me with a brand nee tundra. Folks stayed late to make sure I got my truck that night. I gave it a 4 star because the whole extended warranty conversation was quite confusing but we worked it out at the end. More

Service (Make Ready) Disappointment The process of buying my new car was wonderful, easy and stress free. However, I was promised a buffing, detailing, tinted windows, etc. I dropped off The process of buying my new car was wonderful, easy and stress free. However, I was promised a buffing, detailing, tinted windows, etc. I dropped off my car, was able to get a rental and off to work I went. I received a call stating that my vehicle was ready for pick up...GREAT, right? Well I when I got to the dealership, they were unable to locate my vehicle, then after 25 mins of waiting it was finally “discovered” due to “so many black cars that needed service” that day. The guy walks me out to my car only to find out that they did NOT tint my windows as promised bcs later in the day I received a phone call asking if there was tape blocking me from putting down the windows!!! When I called the “make ready” girl back, she tells me she was confused as well and that I could bring my vehicle back YET AGAIN!! But why, to be lied to about the tinting again? This was a very unpleasant and unprofessional experience with Don McGill considering how pleasant the car buying experience was. It seems as though they need better service people! More

They worked hard on a difficult deal My daughter was very upside down on her car. We were looking for a used car in her price range. We wound up with a new car (and a note much higher tha My daughter was very upside down on her car. We were looking for a used car in her price range. We wound up with a new car (and a note much higher than we targeted). Our salesman Chance was great. The only negative is that we waited over a hour to see our finance manager and 2 days later, the paperwork is still not complete. Our stress level has gone way up. More

Great Service! They were attentive and detailed during the process; they headed our needs not only in our style of car but in the pricing as well. They were attentive and detailed during the process; they headed our needs not only in our style of car but in the pricing as well. More