Don McGill Toyota of Katy

Buying a used car using the website and then the salesperson's assistance was efficient and stree-free. This is the fourth vehicle I have purchased from Toyota and the second from Don McGill. Thank salesperson's assistance was efficient and stree-free. This is the fourth vehicle I have purchased from Toyota and the second from Don McGill. Thanks Randy. More

The quality of customer service I received at Don McGill Toyota of Katy was far beyond the already positive reviews I read prior to going. Upon arriving we were greeted by Cornelius Jones who took the time Toyota of Katy was far beyond the already positive reviews I read prior to going. Upon arriving we were greeted by Cornelius Jones who took the time to ask specifically what we were looking for and any features or important ideas we wanted in a vehicle. Cornelius took the time to research and find out exactly what he could do and work out for us. Not once during the process did I feel left out of the loop or disadvantaged, he walked us through each detail and explained any question we had. From the first meet and greet until he passed the keys onto us, he truly did indeed go over and beyond to make the sales experience an enjoyable and uncomplicated process, I am very grateful for the positive experience. Moving into the finance and paperwork part Alvaro was extrememly patient and knowledgeble. He took the time to explain each paper, each section, and each process. He went over our options and let us decide from there what we wanted and any details. We had already received a great deal of customer service and after meeting with Alvaro for the final process it was extended from there. I would truly recommend this dealership to anyone who is in the market for a Toyota. There are many sides to customer service, especially when it extends past just making a sale. Thank you to the wonderful staff at Don McGill for a great car buying experience! More

Yuriy was very helpful. This was my first time buying a car and he gave me the best deal possible. I was very impressed with his professional behavior. He wasn't pushy like other salesmen I came in conta car and he gave me the best deal possible. I was very impressed with his professional behavior. He wasn't pushy like other salesmen I came in contact with during this experience. More

Ricky was able to answer all our questions and we felt very comfortable at all times. We were never pressured and are happy with our purchase experience very comfortable at all times. We were never pressured and are happy with our purchase experience More

This was by far the easiest buying experience of my life. I did most of this transaction online. when I finally went to the dealership I was in and out with my new Tundra in one hour. Robb and Marcus mad I did most of this transaction online. when I finally went to the dealership I was in and out with my new Tundra in one hour. Robb and Marcus made this a great buying experience! Oh and i love my new truck! More

I went back after I bought my Tundra and bought my daughter an '07 Camary. Again - super easy buying experience. Robb and Marcus were tremendous! My daughter was so happy she couldn't see straight! daughter an '07 Camary. Again - super easy buying experience. Robb and Marcus were tremendous! My daughter was so happy she couldn't see straight! Thanks again guys! Gave me a good deal on my '01 Tahoe with 200k miles on it, and a great deal on the Camary. Go see these guys before you buy anywhere else!! More

Great place great people, I drove all the way from IN. for my truck thankful that i had a good time. Phillip was great. (Although he is a Bears fan:) LOL. for my truck thankful that i had a good time. Phillip was great. (Although he is a Bears fan:) LOL. More

I bought my car on a tuesday evening. It was easy and fast process. The salesperson was friendly and conscience of my time. Would recommend Chino to other buyers. fast process. The salesperson was friendly and conscience of my time. Would recommend Chino to other buyers. More

I went into the dealership knowing what automobile I was interested in (the Toyota Prius v). Randy was my salesperson and he made my stay at a minimum. They did not have the Prius v with the features or co interested in (the Toyota Prius v). Randy was my salesperson and he made my stay at a minimum. They did not have the Prius v with the features or color I was looking for at the dealership. Randy found the exact car at another dealership. The next morning, he drove to the other dealership (over 70 miles away)and picked up my car up. I started the process after lunch on one day and had my car after lunch the next day. I had already procured financing through my local credit union, but Randy suggested that Toyota Financial could beat the credit union's rate - and they did. I only marked the Price as good because it was the full MSRP, which I can understand for a new car that is in demand. I will be taking my new Prius v to the dealership for all maintenance as I have used them for many years before. More

Mr. Rodriquez called and left me a message shortly after I had gone online to check out prices and deals one night. I went the next morning to see what they had and to test drive a Toyota Tacoma and was I had gone online to check out prices and deals one night. I went the next morning to see what they had and to test drive a Toyota Tacoma and was not planning on making a decision to buy that day. Also, as a woman I went "knowing" that I would probably not get as good a deal as a man and dreading the whole ordeal!! But Oh My Gosh!!! Mr. Rodriguez was most professional and informative, answering all my questions and even pointing out things that I didn't even know to ask about or to look for. He was very respectful and made sure that I understood all aspects of the deal. I was more than satisfied with the whole process-- from the trade in value on my old truck to driving off in my new Tacoma knowing that I had received a good and fair deal. I would recommend the Don McGill Toyota of Katy dealership and Mr. Rodriguez to everyone. More