Don McGill Toyota of Katy

The salesman, Fernando, was very professional. Even when I was already working with the finance department, he continued to follow the process closely. He was very attentive all the way through th Even when I was already working with the finance department, he continued to follow the process closely. He was very attentive all the way through the delivery of the car. Excellent experience. Thank you, Fernando! More

Excelente atención y servicio profesional de todo el personal que trabaja en esta empresa TOYOTA. personal que trabaja en esta empresa TOYOTA. More

Excellent service, professionalism, the best customer service agents, service, maintenance; it's a great pleasure every time I visit them. service agents, service, maintenance; it's a great pleasure every time I visit them. More

The price looked reasonable and the options were nice, fully loaded. Price looked good and delivery costs were included Then I asked for the Out-the-door-price and is was some $7000 over the total price fully loaded. Price looked good and delivery costs were included Then I asked for the Out-the-door-price and is was some $7000 over the total price shown for the vehicle. I asked if I could see the breakdown and they told me I would have to come into the dealership. On this particular car , a loaded Prius Plug-In XSE Premium that had almost every option. The tax would have been around $4,000. So I asked what the extra $3,000 was for. They would not tell. It is for ADM ( Additional Dealer Markup) which is a obscene amount for this car at this time. Other car dealers are selling it at NSRP with no ADM markup or even discounting it $1,000 to $1,500. This dealership is greedy and unprofessional. I would not buy a car from them More

First time taking my vehicle to this dealership I I was surprise seeing this dealer so big , great costumers service the agent who helped me was very nice , profesional and polite , thank you . surprise seeing this dealer so big , great costumers service the agent who helped me was very nice , profesional and polite , thank you . More

great customer service on taking good care of my vehicle and thank so much to Suni and thank so much to Suni More

Great customer service advisor very good meet all expectations he was very informative of all promotions and services expectations he was very informative of all promotions and services More

Courteous, attentive, listened to our wants and wishes. Never pushed us into something we didn’t want just to get a sale Never pushed us into something we didn’t want just to get a sale More

The service department was very professional, and the mechanics were very knowledgeable Fast service met my expectations. mechanics were very knowledgeable Fast service met my expectations. More

It has been my experience that Don McGill’s Toyota of Katy has excellent service representatives and technicians. This time my Service Representative was Steve Cantu. He took care of my vehicle’s recal Katy has excellent service representatives and technicians. This time my Service Representative was Steve Cantu. He took care of my vehicle’s recall and check up professionally and in a reasonable amount of time. Thanks More