Don McGill Toyota of Katy

Always a positive experience. My sales guy Alex is excellent. The staff is excellent.. DMK is well run, good staff. My sales guy Alex is excellent. The staff is excellent.. DMK is well run, good staff. More

I have been with this dealership since I got my 2018 tundra and they have been flawless up to this point. Good service and hospitality. Very thorough and informative. The workers are always pleasant. tundra and they have been flawless up to this point. Good service and hospitality. Very thorough and informative. The workers are always pleasant. More

Scheduling service was easy and the work was prompt. I was extremely satisfied when I got my car back. I was extremely satisfied when I got my car back. More

Everything ran smoothly for my first 5K service. Although I will say that the cabin air filter they suggested to me seemed overpriced. I did elect to have them change my engine air filter, but didn' Although I will say that the cabin air filter they suggested to me seemed overpriced. I did elect to have them change my engine air filter, but didn't realize that put me at the back of another line. I finally told Paul at the service counter that if I have to wait, I can just change the filter myself. I was then immediately taken care of and on my way home a few minutes later. More

This was in answer to a toyota crown signia recall on its backup cameras. Service writer indicated it would take 3-5 hrs. Brought it to don mcgill after 1 pm, Kristen wrote it up, got it back before 5. They backup cameras. Service writer indicated it would take 3-5 hrs. Brought it to don mcgill after 1 pm, Kristen wrote it up, got it back before 5. They even washed it for us. Very good experience More

I Highly recommend Toyato of Katy to anyone looking to buy a car. Good sales and service departments buy a car. Good sales and service departments More

The seller, the manager, and the financial advisor were extremely helpful. They listened to our needs and gave us plenty useful options and it was easy to take the decision. extremely helpful. They listened to our needs and gave us plenty useful options and it was easy to take the decision. More

I brought my 2025 Highlander in for its first service at 9 am and was told that the recall for the rear camera update would be a slow one on top of the 5000 mile service. I would be waiting for about 3 hour 9 am and was told that the recall for the rear camera update would be a slow one on top of the 5000 mile service. I would be waiting for about 3 hours. I sat down to wait…. As I was sitting there I started to notice how many cars were lined up in the green lighted lanes, I thought “no way” I’ll be here all day. Then I started noticing all the upgraded installations for the coffee area and areas to charge phones and work on computers… impressive I was actually out of there by 10:30, work done and updated software installed for the recalled backup camera… More

I would like the management team at Toyota of Katy to know that one of their workers wrecked my 2024 Tundra while they had it for an inspection. But from the moment it happened, Tre, Omar, Kevin and Dav know that one of their workers wrecked my 2024 Tundra while they had it for an inspection. But from the moment it happened, Tre, Omar, Kevin and David were honest and very concerned about making sure I knew the dealership would make it right, and in the end it did. It is because of them that ToK has earned some loyalty from me. A special thank you to David, my sales associate. He has been excellent. He's always ready to help and does so with a positive and professional attitude. Every person I dealt with was first class. More

Sunny I was a great advisor! Very friendly, helpful, and got us in and out within a few minutes Very friendly, helpful, and got us in and out within a few minutes More