Don McGill Toyota of Katy

Toyota is always my first choice when it comes to vehicle, reliability wise and low maintenance. I hopefully get another car with low lease and down payment:) vehicle, reliability wise and low maintenance. I hopefully get another car with low lease and down payment:) More

I recently took my vehicle to the body shop for repairs, and I am delighted to share my experience about Miss Maria and Mr. Nick, who provided exceptional service. From the moment I arrived, they made the e and I am delighted to share my experience about Miss Maria and Mr. Nick, who provided exceptional service. From the moment I arrived, they made the entire process seamless and stress-free. They took the time to explain the repair process in detail and answered all my questions patiently. Throughout the repair, the team did an excellent job of keeping me informed. They communicated with me regularly through text messages and phone calls, ensuring I was always updated on the status of my vehicle. This level of communication really put my mind at ease during the repair process. Overall, I am extremely satisfied with the service I received, and I would highly recommend the Toyota of Katy body shop to anyone in need of vehicle repairs. Their professionalism, attention to detail, and commitment to customer satisfaction truly set them apart. More

Excellent service, they do understand our concerns, and are willing to help as much as they can . Appreciate that effort. are willing to help as much as they can . Appreciate that effort. More

Excellent customer service by Sunny and Service Team! Toyota is truly fortunate and lucky to have Sunny on their customer service team! Top NOTCH Support given to me by Sunny , he went way beyond his cal Toyota is truly fortunate and lucky to have Sunny on their customer service team! Top NOTCH Support given to me by Sunny , he went way beyond his call of duty to provide me assistance after hours, when I was delayed in heavy traffic and needed to pick up my beautiful beloved Tacoma after closing. He returned to Toyota and notified Cashiers that my arrival was delayed. That is what I call excellent service ! Also appreciated the courtesy transport home while service was done on my Tacoma. The maintenance work was completely quickly and accurate on my Tacoma. Thank you Sunny and mechanic team. . More

Honestly this is the best dealership in town. I can't ask for a better team at this Toyota location. Will not go anywhere else. The are a 10 star ⭐✨ in my book. From manager, to service, to renta I can't ask for a better team at this Toyota location. Will not go anywhere else. The are a 10 star ⭐✨ in my book. From manager, to service, to rental amazing. Been with them for over 10 years. More

Always friendly and pleasant to work with! I would recommend to family and friends. Will be back! I would recommend to family and friends. Will be back! More

My overall experience was great when I went in for an oil change and state inspection. Will highly recommend change and state inspection. Will highly recommend More

I am very happy and pleased with Mr. Estaban Jimenez' kindness, professionalism, and customer service. He showed me months ago that I needed 4 new tires. I'm so thankful he did! I can't Estaban Jimenez' kindness, professionalism, and customer service. He showed me months ago that I needed 4 new tires. I'm so thankful he did! I can't think of the dangerous situations I'd be in on the road had he not sold me those tires. I travel quite a bit daily either to get to and from work, to go see about my mother, or to take my son back and forth to college. Unfortunately, I've since had to come back to Toyota of Katy and have 2 tires replaced due to nails or screws. The tire replacement process has been painless and seamless. Thank you again so much! More

Excellent work but took longer than expected. Great customer service and compassion for their customers Great customer service and compassion for their customers More

Realizan muy buen trabajo y son muy profesionales en Toyota of Katy. Los recomiendo siempre! Toyota of Katy. Los recomiendo siempre! More