Russ Hubler Ford

Do not take your car here for service. I took my Lincoln in for service. When they were under the car they discovered I needed a new right front drive axle and it was on backorder with no specific time as in for service. When they were under the car they discovered I needed a new right front drive axle and it was on backorder with no specific time as to when it would become available. I understand this has been a problem this year. I followed up a week later and got the same answer. I got the part number and was able to locate the part at a dealership in New Jersey (I don't know why Don Meyer couldn't do this?). I received the part in a couple of days and took it to Don Meyer on 8/12. I finally got my car back on 8/17. On 8/19 the transmission went out. I ended up having to get it towed to a local transmission shop where I live. The transmission shop said there was no transmission fluid in the car and the transmission fried. I called Don Meyer and they said they didn't have anything to do with it. I asked them to explain how I could drive a car with no problems and two days after I picked it up from them there was no transmission fluid in my car (no leaks were detected)? Did the transmission fluid magically evaporate out of my car? Their response was they didn't know but they were not responsible for it. I disagree since I drove the car with no issues and two days after I get it back from them there is no transmission fluid in my car. It gets better. The transmission shop called me and told me the right front drive axle that was just put in by Don Meyer is no good. The seal had seized to the axle and they couldn't get it off. I called Don Meyer again and they said I needed to send the part back to the dealership in New Jersey since this is where I purchased it. That is completely false. I spoke with Ford Corp and they said I could return it to any Ford dealership since it has a 2 year warranty through Ford and the warranty is good nationwide. I contacted a Ford dealership where I live and I am in the process of returning the part through them as well as getting a new part. STAY AWAY. YOUR PROBLEMS WILL JUST MULTIPLY. More

Excellent Experience I've bought many cars over the last 30 years, but I have never had a better experience than at Don Meyer Ford. They went above and beyond my expectati I've bought many cars over the last 30 years, but I have never had a better experience than at Don Meyer Ford. They went above and beyond my expectations and the entire experience was excellent. Thank you very much! More

Way overpriced and service on truck took two weeks spend your money where it is appreciated not here. make the drive to shelbyville or indy you will not regret it. deal with these folks and you definitely w your money where it is appreciated not here. make the drive to shelbyville or indy you will not regret it. deal with these folks and you definitely will regret it.was told truck was all done but alignment but when called to pick up still had not had half of the required work done More

We purchased a used Ford Explorer with no warranty and 2 days later had an issue with a door sensor. I called Don Meyer Ford and discussed the problem with them. They fixed it, no charge to me. Kudos to the days later had an issue with a door sensor. I called Don Meyer Ford and discussed the problem with them. They fixed it, no charge to me. Kudos to them for making it right!!! I was very impressed with the service I received. I will definitly do business with them in the future and will highly recommend them to friends. More