
Don Miller Subaru East
Madison, WI
Filter Reviews by Keyword
By Type
Showing 1,297 reviews
Excellent Customer Service Conor was excellent with helping me buy a car. He really took time to understand what I needed. His excellent customer service was very much appreciat Conor was excellent with helping me buy a car. He really took time to understand what I needed. His excellent customer service was very much appreciated. Thank you Conor! More
Ease of purchase Gavin was very helpful, and mindful of our concerns during the buying process. Did his best to give us varied options. He made our decision making a b Gavin was very helpful, and mindful of our concerns during the buying process. Did his best to give us varied options. He made our decision making a bit easier. More
Easy and Informative Experience with Subaru Lease The employees were honest and straight-forward about leasing options versus buying. They provided top-notch customer service throughout the process. The employees were honest and straight-forward about leasing options versus buying. They provided top-notch customer service throughout the process. The car industry needs to streamline their forms and calculation sheets for leasing - there are too many forms with fine print that calculate the rates in different ways, but ultimately say the same thing - reading and understanding the details is time consuming for the seller and the buyer and the calculations are confusing. As a first-timer, it made me think there were hidden costs or hidden restrictions in the small print. The industry should upgrade to streamlined and direct paperwork. More
Great Experience This was my first time buying a car, and Conor made it nice and easy. He took a lot of time helping me determine of leasing or buying was the best opt This was my first time buying a car, and Conor made it nice and easy. He took a lot of time helping me determine of leasing or buying was the best option and was very accomodating with all my questions. Felt everyone here was honest and trying to make sure I got the best car for me. More
Easiest new car buying experience I have had Got things started online. Received very fair online price. At the dealership the staff was friendly and knowledgeable. Very satisfactory car buying e Got things started online. Received very fair online price. At the dealership the staff was friendly and knowledgeable. Very satisfactory car buying experience. My wife is on crutches and stayed in the lounge area. Staff was attentive to her and several times asked if she would like water,coffee, etc.. More
"Our 3rd Subaru, But Our BEST Purchase Experience" From the moment he opened the door to greet us at the dealership to the next week when he handed over our new sets of keys, Pete was the epitome of cu From the moment he opened the door to greet us at the dealership to the next week when he handed over our new sets of keys, Pete was the epitome of customer service. We appreciated the way he easily shared the many benefits and features of our new Subaru Forester without disparaging other vehicles and never made us feel uncomfortable with new technology. He was attentive but never pushy. He quickly located the model and color we chose. The purchase was remarkably easy and we would purchase from Pete again in a heartbeat. More
Great Purchasing Experience Temps were near zero. Connor Kuhnau pulled on his jacket and graciously greeted me. We chatted and I told him my situation, deer suicide via my Outbac Temps were near zero. Connor Kuhnau pulled on his jacket and graciously greeted me. We chatted and I told him my situation, deer suicide via my Outback. Didn’t know if it would be totaled or fixed but I wanted to be prepared either way. I knew which two cars I wanted and Connor braved the cold and wind to dig them out of the ice. During our test drives Connor was knowledgeable and shared the features of the cars with me before and during our ride. He was not pushy at all and understanding of my plan. He followed through with contacting me when he promised he would for updates. When I was ready to make a purchase he made it a smooth process with no pressure. I enjoyed working with Connor and would encourage anyone to seek him out if looking for a Subaru from Don Miller. More
Fantastic, stress-free purchasing experience Hands down the most stress-free, enjoyable experience I have had at a dealership. Conor was incredibly friendly, professional, and competent. He was p Hands down the most stress-free, enjoyable experience I have had at a dealership. Conor was incredibly friendly, professional, and competent. He was patient as I chose which features I did and did not want; never felt pressured to make any purchases. Five stars! Stop driving whatever you're driving and go see Conor. More
Just looking but brought a car Our intent was just to “look” at the various models available, find out the differences, and test drive them. We ended up purchasing an Outback and w Our intent was just to “look” at the various models available, find out the differences, and test drive them. We ended up purchasing an Outback and we couldn’t be happier. Conor was very helpful and knowledgeable. We are not very high-tech people and we greatly appreciated the time Conor spent with us going over the various features. Conor was very pleasant to work with and we would highly recommend him to others. It was a great experience and we love our car! More
Awesome Experience Conor Kuhnau was very helpful when it came to test driving and purchasing my new 2018 Subaru Crosstrek. He was knowledgeable, patient, and friendly to Conor Kuhnau was very helpful when it came to test driving and purchasing my new 2018 Subaru Crosstrek. He was knowledgeable, patient, and friendly to talk to. I had a specific vehicle package in mind that was not available at the dealership and Conor was able to find it right away and had it sent super fast! When the car arrived I had a ton of questions. Conor sat down with me and thoroughly explained all of the ins and outs of my new car to make sure I felt comfortable before leaving the dealership. I absolutely recommend Conor if you are looking to purchase a new vehicle. The purchasing experience was smooth and easy and I have to say he is by far one of the best salesmen I have ever worked with. Thanks again Conor! More