
Don Miller Subaru East
Madison, WI
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Jim Casey After spending hours with a salesman at a different location my plan of owning a Subaru seemed dark. Because I didn't want to associate one bad salesm After spending hours with a salesman at a different location my plan of owning a Subaru seemed dark. Because I didn't want to associate one bad salesman to all locations, I made a final effort. This final effort lead me to Jim Casey. Jim treated me like a human being, not another passerby. Jim worked quickly and respectively to help match me with the car I wanted. After the sale was complete, Jim also extended a helping hand to pick me up for delivery. With the ink dry and no further sale on the horizon, he took time out of his day to help me when I needed him. Thank you, Jim. You are a true gentleman. More
The Greatest Experience Conor was very polite and his knowledge was super. I never felt pressured. Conor is the best sales man I ever had. I actually had fun buying my car fr Conor was very polite and his knowledge was super. I never felt pressured. Conor is the best sales man I ever had. I actually had fun buying my car from him. More
New car shopping and purchase Exceptional service with shopping and buying a new car: information sharing, test drives, explanation of features, follow-ups, and delivery of new car Exceptional service with shopping and buying a new car: information sharing, test drives, explanation of features, follow-ups, and delivery of new car and walk-through of features. More
Good service New guy Pete was great. Listened to me every time even in the super cold weather. Helped get me more money for my trade in. New guy Pete was great. Listened to me every time even in the super cold weather. Helped get me more money for my trade in. More
Best sales experience ever Seriously. This is my 10th new car in 35 years and while I have had great salesmen in the past, Conor and the rest of the staff were absolutely TOP N Seriously. This is my 10th new car in 35 years and while I have had great salesmen in the past, Conor and the rest of the staff were absolutely TOP NOTCH all-around. From my salesman Conor to the extremely friendly sales manager John Macaskil (spelling?) to Rory in finance, everyone who greeted and talked with me was super friendly and laid back. I so appreciated the no-high-pressure approach of wanting to meet my needs, being extremely personable, being able to read me, and totally focusing on me. (One other dealer of a different make of car kept looking behind me as he was "talking" with me as if he could care less about me personally, which immediately turned me off.) I could tell everyone at Don Miller Subaru was listening as when I returned a day later to take delivery my new car each person I had spoken to the day before remembered me and recalled nuances of our previous conversations. IMPRESSIVE ALL-AROUND! (I wish I could give double stars!) More
First Subaru! As a person whose career has been in sales, I was very impressed with the the listening skills and attentiveness of Peter, our Subaru sales rep. Zero As a person whose career has been in sales, I was very impressed with the the listening skills and attentiveness of Peter, our Subaru sales rep. Zero pressure- just lots of appropriate questions, careful listening and targeted suggestions. Everyone in this dealership comes across as being "customer driven"- excuse the pun. We will be back!! More
Buying experience surpassed our expectations. First time buyer at this dealership (because it's our first Subaru) and we wouldn't hesitate to buy again or recommend to anyone. Gavin Vyse was great First time buyer at this dealership (because it's our first Subaru) and we wouldn't hesitate to buy again or recommend to anyone. Gavin Vyse was great to work with in sales, but the other staff we met were also honest, transparent, and had a good sense of humor. No nonsense, fair price, seamless transaction. We're hard to please but these folks were great. More
Great experience buying a Crosstrek I had a very positive experience purchasing a Crosstrek from Don Miller Subaru East. Despite the high demand for this particular model, I got exactly I had a very positive experience purchasing a Crosstrek from Don Miller Subaru East. Despite the high demand for this particular model, I got exactly the car I wanted at a great price. My salesman, Pete Shur, was friendly and knowledgable, and very helpful. More
Best Dealership in Town I have bought three new cars and traded in two old cars at Don Miller Subaru East. There is a reason I keep coming back to them. This is an honest, no I have bought three new cars and traded in two old cars at Don Miller Subaru East. There is a reason I keep coming back to them. This is an honest, no-nonsense dealership that truly believes in and stands behind their vehicles. Every time I come in I am treated like a friend. One time I ended up just chatting with a salesman for 15 minutes about cool places to check out around Wisconsin. I would even go as far as to say of the two Don Miller locations, the east side is the superior dealership. I went in to both for an appraisal on my 2015 Subaru Crosstrek and the west side location undervalued my car by almost $1,500 less than what the east side location had offered. Each time I trade in my vehicle the process is quick, painless, and this last time I worked with Gavin Vyse who is awesome and very helpful. I highly recommend this dealership for all your car-buying and service needs, and they are all just really nice people. More
Very helpful and friendly salesmen Overall awesome experience, we were treated great and ended up with an amazing price. Couldn’t ask more from a salesman when they stay late to make s Overall awesome experience, we were treated great and ended up with an amazing price. Couldn’t ask more from a salesman when they stay late to make sure you get to drive home in your new car. We will definitely be back when it’s time for another new car. More