Don Miller Subaru East

Review of sales representative This is the second time we have had Gavin Vyse as our sales representative. My daughter had an excellent experience when she purchase her outback and This is the second time we have had Gavin Vyse as our sales representative. My daughter had an excellent experience when she purchase her outback and I expected to have the same. My expectations were met and exceeded only because the sales team supported each other and helped when Gavin was not working. We found Gavin to be very helpful and personable. The team members that helped were Jim and Bob. They could have asked us to return but instead answered questions. More

Conor (and everyone) was low-key, helpful and professional We just a bought a slightly-used Subaru Impreza. Conor was super-helpful as we sorted out what we needed. There was at least once that he couldn’t ans We just a bought a slightly-used Subaru Impreza. Conor was super-helpful as we sorted out what we needed. There was at least once that he couldn’t answer a question (it was pretty esoteric!) but his response was “I’ll find out.” I’d rather get an honest “I don’t know” any day, as opposed to a guess (or BS). We had measure for room for our ski box, figure out how to put at least one kayak on the roof – yeah, we’re picky. But Conor got us the information we needed, and was very helpful in organizing several test drives. And, during the entire process, his entire approach was “no pressure, think it through, let me know what I can do to help.” It was the perfect opposite of the high-pressure “what do I need to do to put you in this car today” approach that I’ve run into (and simply loathed). We had the choice of buying the car we wanted, not the car they had to get off the lot. Once we settled on the used car model we wanted, the selection wasn’t as broad as we’d expected, given the number of Imprezas I see on the street. I guess people hold on to them. After the deal was done, Conor still followed through; got us valuable details that didn’t appear in the owner’s manual, and even flattened out a few dents in the front license plate off our old car! All in all, Conor and Don Miller got us all the information we needed, gave us time to figure out our needs, and then came up with a fair price and great service. More

2018 crosstrek I recently bought a new 2018 Subaru crosstrek. Gavin Helped me through my first car buying process and made it easy. He even had a car shipped in to g I recently bought a new 2018 Subaru crosstrek. Gavin Helped me through my first car buying process and made it easy. He even had a car shipped in to get the color that I wanted. More

No pressure sales and great sales team My WRX was on order and Gavin kept me up to date with any new information pertaining to arrival. Once in, I stopped by and was able to complete the pu My WRX was on order and Gavin kept me up to date with any new information pertaining to arrival. Once in, I stopped by and was able to complete the purchase that night. Gavin also took personal time to help me get both vehicles home 40 miles away which was a tremendous relief in coordinating my hectic schedule in the following days. More

Helpful, Personable and Professional Conor was a pleasure to work with. We were considering two different vehicle makes/models, and he presented helpful facts and information to help us Conor was a pleasure to work with. We were considering two different vehicle makes/models, and he presented helpful facts and information to help us make our decision without being pushy or pressuring us. He asked questions to learn about us, listened and remembered little things we had said and then applied them when making his recommendations. Negotiations with him were so much more straight-forward and less awkward than we have experienced with other dealers. I don't feel like Conor "sold" us on this car. We feel like he helped up arrive at the decision that met our wants and needs. He is a good, trustworthy guy, and I will definitely refer people to him. More

Low pressure, great service Just leased a new Outback and had a great experience all around at Don Miller East. Gavin Vyse and Rory were awesome to deal with - no pressure at al Just leased a new Outback and had a great experience all around at Don Miller East. Gavin Vyse and Rory were awesome to deal with - no pressure at all and made it a great car buying experience. Very happy with the car and the financing that we worked out. Would highly recommend both the car and the dealership to anyone looking for a new or used vehicle More

Thank You Connor Kuhnau I had been searching for a new vehicle for the past four months when I happened to stop at Don Miller Subaru on Madison's East side. I was greeted by I had been searching for a new vehicle for the past four months when I happened to stop at Don Miller Subaru on Madison's East side. I was greeted by salesman Connor Kuhnau. He listened to my list of vehicle needs and showed me a vehicle to match those needs. I'm sure his primary goal was to make a sale, but at no time did I feel pressured or rushed. Connor was professional and polite and extremely knowledgeable. The negotiation was quick and clear and there was no hidden surprises. I did not intend to leave Don Miller Subaru with a new vehicle but that is exactly what happened that day. Thank You Connor Kuhnua, I love my new car. Jo K. More

Excellent Service, Care and Car! We had a wonderful experience buying a car here. My car had very unexpectedly died and my husband and I were stressed and a little worried about goin We had a wonderful experience buying a car here. My car had very unexpectedly died and my husband and I were stressed and a little worried about going to a dealership since we normally buy cars from auctions and fix them up. We have a little baby now so we wanted an all wheel car with low mileage and someone to call if there were issues. Pete Shur was amazing! Found us the exact right car, first one he brought us to was,literally,the perfect car. We didn't even look at second.Start to finish easy, honest and fantastic price. If you need a Subaru come here!! More

Shane Henry I appreciated Shane's honesty and helpful nature in helping me to choose the right car. I felt good about the deal and LOVE my Outback. Thank You Sh I appreciated Shane's honesty and helpful nature in helping me to choose the right car. I felt good about the deal and LOVE my Outback. Thank You Shane! More

Great experience, Pete was very friendly, personable Great experience. We worked with Pete, he was very friendly, professional and easy to talk to. Pete took his time to explain all the Subaru feature Great experience. We worked with Pete, he was very friendly, professional and easy to talk to. Pete took his time to explain all the Subaru features and also answer our questions. Our auto purchase at Don Miller was the easiest and fastest purchase we ever experienced. No high pressure to sell optional "add on's" such as paint protection ect. This purchase was simple fast pleasant and very easy. More