Don Miller Subaru East

We drove 70 miles to visit this dealership because they had the vehicle we were interested in, provided a very realistic quote upfront, and had an unassuming feel with the desire to earn our business. All had the vehicle we were interested in, provided a very realistic quote upfront, and had an unassuming feel with the desire to earn our business. All dealer staff we dealt with we're very professional, friendly, and attentive. Pricing negotiations were fair, forward, and short. Don Miller's staff provided our most satisfying car buying experience to date. More

DJ is a knowledgeable, friendly and considerate salesman who certainly knows the Subaru vehicles that are available at this dealership. He displayed a patient and engaging manner of interacting with us, wh who certainly knows the Subaru vehicles that are available at this dealership. He displayed a patient and engaging manner of interacting with us, while he took a good deal of time to first understand our needs and preferences regarding the used Outback that we were seeking -- before he suggested five or six models in our price range for us to examine and/or take out for a test drive. He appeared to be quite genuine in encouraging us to take a comfortable amount of time in driving/experiencing each vehicle that we examined. DJ readily answered all of our questions in a confident, reassuring manner, and there was no evidence of impatience or heavy-handed pressure as we were narrowing down our choices. This was one of the most comfortable, "laid back" and satisfying sales experiences that I have ever experienced!! After we had selected our "new car" and were filling out the paperwork, DJ surprised us with a full tank of gas (other dealers in the past had sold us cars with only a couple of gallons of gas left in the tank - about enough to get part way home!) and he transferred our belongings from our trade-in to our Outback, so that we were happily able to start back home in our new car. I would certainly recommend DJ and Don Miller Subaru East to any of our friends who are in the market for a fairly-priced, pre-owned vehicle. More

I purchased my BRZ from 2000 miles away. Shannon and Michael were both incredibly easy to work with and thoughtful. They did everything they said they would when they said. They even took pictures of my Michael were both incredibly easy to work with and thoughtful. They did everything they said they would when they said. They even took pictures of my car waiting safely in the garage for its cross country pick up & as the driver was loading my car on the truck so I could see it getting ready for its road trip. I absolutely cannot say enough good things about my in working with them and Don Miller. More

We dealt with Don Miller downtown and on the West Side in the past, and I was never disappointed with sales OR service. Our latest experience at East bears this out as well. We bought a new car even though the past, and I was never disappointed with sales OR service. Our latest experience at East bears this out as well. We bought a new car even though we were trying to go another year with our old one! After spending 8 hours between sales and service, having some value-added tweaks done at our own request, I feel like these guys are there to make the car buying and service experiences as seamless as possible. It was surreal for a few days - we had trouble absorbing all of what transpired. They were universally patient and forthcoming with advice and answers to questions. There were even unexpected happy surprises along the way. Subaru is the best car on the road, and buying one at East is the best experience possible. Simple beginning service was done efficiently. Our portable satellite radio was installed with the wiring under the console so it would be out of sight and not in the way at no additional charge. Jim spent a lot of time with us, showing us the new features of the 2013 Outback, some of which we were not aware of, since we were hoping to buy or lease a 2012 model and had researched only that vintage. Overall, no complaints. I look forward to my next visit to Don Miller. These are real people, not fake sales guys who paste on a happy face over their usual cynical ones. They really believe in the cars that they are selling and servicing, and it shows. More

When the time arrived to look for A replacment for our forester we decided to return to Don Miller to look and see what will fill our need at this time. The service we recieved was nothing but the best. forester we decided to return to Don Miller to look and see what will fill our need at this time. The service we recieved was nothing but the best. In our search there were some challenges and all the sales people were there to find the correct SUB. for us. THANKS More

Shannon Marcott was totally professional and pleasant to work with in helping me purchase my second Subaru, a 2013 XV Crosstrek... sweet vehicle! And Michael Christiano went more than the second mile in han work with in helping me purchase my second Subaru, a 2013 XV Crosstrek... sweet vehicle! And Michael Christiano went more than the second mile in handling the partial financing I needed to complete the deal. A joy to work with both gentlemen. I look forward to continued support in maintaining this vehicle with assistance from Terry Streeter and the Don Miller Service Deptment. More

I worked with Shannon to arrange purchase of my new BRZ from across the country and even despite the distance it was one of the easiest car buying experiences I've ever had. We agreed on all the details of from across the country and even despite the distance it was one of the easiest car buying experiences I've ever had. We agreed on all the details of the sale over the phone, then three weeks and 1500 miles later I showed up at the dealership and received everything we had agreed upon. As an added bonus, it seems like everyone at this place is an automotive enthusiast in one way or another. It was great to finally come across a dealership full of people that really had a passion for cars, it's something you don't see too often and it made me feel good about buying from them. Next time you're in the market for a car, give these guys a chance, I think you will be happy that you did. More

All employees we dealt with were very friendly, helpful, and did not pressure us at any time. Loan representative helped us get a much lower rate than expected, and gave us excellent advice. Car was clean and did not pressure us at any time. Loan representative helped us get a much lower rate than expected, and gave us excellent advice. Car was clean, ran very well, and competitively priced . More

We recently bought a used 2009 Subaru Legacy from Don Miller Subaru East. The vehicle was in excellent condition and we are extremely satisfied with the vehicle and service that we received at Don Miller Miller Subaru East. The vehicle was in excellent condition and we are extremely satisfied with the vehicle and service that we received at Don Miller. We had a great shopping experience with Bruce Fischer, and we highly recommend him. Bruce was very helpful, honest, and answered all of our questions. We spent over 3 hours looking at and test driving many vehicles. Bruce was very patient and attentive. We felt valued and were not pressured into a purchase. We strongly recommend visiting Don Miller Subaru East and asking for Bruce Fischer if you are interested in purchasing a new or used Subaru. More

Overall a very pleasant car shopping experience. We were quite sure we wanted a Subaru before we went to this dealer, but felt even more confident after dealing with the Salesman and Finance Consultant. quite sure we wanted a Subaru before we went to this dealer, but felt even more confident after dealing with the Salesman and Finance Consultant. More