Don Miller Subaru East

Great experience dealing with David, Conor, and Daleena. Short version: The team at Don Miller Subaru East was able to get me a good deal, was respectful of my time, and didn't try to push a bunch of op Short version: The team at Don Miller Subaru East was able to get me a good deal, was respectful of my time, and didn't try to push a bunch of options of me that I wasn't interested in which is pretty much everything I want when buying a car. Long version: I was in the market after having a car totaled and started looking via TrueCar (would not recommend) as it was supported by my bank which put me in touch with about a dozen dealers across four states. Of those dealers there were about two that respected my time by not calling/emailing/texting daily in the hopes of a sale, one of which was this team. I'd initially settled for another Outback that was in a color I didn't prefer and missing some of the things I wanted but was on hold because of the "stop sale" for the SOS button in the 2023. David happened to reach out and I saw they had one coming in and was able to confirm it wasn't affected. From his initial email I had a quote with ~$400 more in features and ~$200 less total than the other Outback I'd been looking at within about an hour. Initial paperwork was also great as I was able to get it done remotely with David and Daleena ( I live several hours away) and any questions I had I was usually getting responses inside of an hour if not faster. For the appointment to actually get the car I ended up ~30 min early and Conor was able to get everything going regardless and give a good tour of the car's features without the over-explanation of basic car things you sometimes get from a dealer. Both Daleena and Conor let me know of some of the options Subaru has available and their cost and then left it at that instead of going for the upsell, which is always appreciated. One thing that was especially nice on that front is for various warranty add-ons Subaru has they were given with how they would affect the monthly payments, something that with previous car purchases I was given only the total dollar amount of the warranty and found out the per month cost later. All in all it was a great purchasing experience where everyone was friendly and prompt (without being overbearing) in a time where finding a new car, let alone the exact one you want, has become somewhat of a hassle. More

Maddie was professional and created a stress free buying experience for me and gained my trust. She was very accommodating making me feel like a VIP. She was thorough and assumed nothing which I liked. experience for me and gained my trust. She was very accommodating making me feel like a VIP. She was thorough and assumed nothing which I liked. More

Very easy to work with and super professional. Maddie was awesome and kept us updated every step of our buying journey Maddie was awesome and kept us updated every step of our buying journey More

Highly recommend! My experience purchasing a car from Don Miller Subaru East was excellent. Working with Maddie was an absolute pleasure! :) Maddie is extremely pat My experience purchasing a car from Don Miller Subaru East was excellent. Working with Maddie was an absolute pleasure! :) Maddie is extremely patient, I never felt pressured to make a decision she knew the car inside and out. If you're looking to purchase a vehicle highly recommend working and to talking to Maddie. Thanks Maddie for making my experience more enjoyable. :) More

My experience purchasing a vehicle was very pleasant and professional. All involved took the time to explain things, answer my questions, and permit me the time to consider the purchase. professional. All involved took the time to explain things, answer my questions, and permit me the time to consider the purchase. More

Very pleasant and helpful staff at this dealership. We have absolutely no buyer's remorse and love our new Subaru! This dealership was a pleasure to work with. We have absolutely no buyer's remorse and love our new Subaru! This dealership was a pleasure to work with. More

Clean, neat, welcoming. Kept us informed of any changes in our vehicle order. Willing to answer our questions. Kept us informed of any changes in our vehicle order. Willing to answer our questions. More

Great car buying experience with Maddie. She is very knowledgeable, quickly responded to my questions, and took the time to explain all the new technology. Very friendly and professional st She is very knowledgeable, quickly responded to my questions, and took the time to explain all the new technology. Very friendly and professional staff! More

This was the most pleasant and enjoyable car purchasing experience I have had in 50+ years. Love my new WRX - thank you! experience I have had in 50+ years. Love my new WRX - thank you! More

Maddie was helpful from the get go! I ordered my car back in July and kept me up to date and was thorough when the car finally came in. Everything was very easy- such a smooth process! I ordered my car back in July and kept me up to date and was thorough when the car finally came in. Everything was very easy- such a smooth process! More