Don Miller Subaru West

Help with bluetooth and setting of clock Jim Alfano helped me the other day to pair my bluetooth system that was not working due to an Iphone update. He knew just how to do it quickly and ex Jim Alfano helped me the other day to pair my bluetooth system that was not working due to an Iphone update. He knew just how to do it quickly and expertly where another salesman had failed. He also set the clock which was still on daylight savings time. I have not mastered how to do this yet but he did in a minute. These services were very important to me and he helped me greatly and I am very appreciative for his kind help. More

Good experience at Subaru We purchased a new car at Subaru with the help of Jim Alfano. We found him to be extremely informative and helpful. He was a very nice man and we We purchased a new car at Subaru with the help of Jim Alfano. We found him to be extremely informative and helpful. He was a very nice man and we enjoyed doing business with him. More

Easy to work with Jim Alfono was knowledgeable and was very easy to work with. I started looking at Imprezas, then Premium Outbacks, then Limited Outbacks, then Tourin Jim Alfono was knowledgeable and was very easy to work with. I started looking at Imprezas, then Premium Outbacks, then Limited Outbacks, then Touring Outbacks, then finally back to the Limited Outback. Not once did I feel like I was driving him insane. More

Buying my Crosstrek Subaru What a great experience! I have purchased many vehicles - this time it was the most comfortable! Jim Alfano was courteous, welcoming and very What a great experience! I have purchased many vehicles - this time it was the most comfortable! Jim Alfano was courteous, welcoming and very informative! He made the whole experience very comfortable. Usually not a feeling one has in a car dealership! Jim explained everything and answered all questions I had. I left knowing I could return at any point if I had more questions. I enjoy my Crosstrek immensely! It is luxurious, comfortable and has warm seats! Love that! More

Friendly, knowledgeable, thorough salesperson Jim Alfono knows a lot about cars, especially the Subarus he sells. He takes time to carefully and completely explain the technical features of the S Jim Alfono knows a lot about cars, especially the Subarus he sells. He takes time to carefully and completely explain the technical features of the Subarus. At delivery, he made sure that the car was in perfect shape (he hand-dried it after it got rained on!) and spent a lot of time showing us how to operate the car’s features—including talking us through pairing our garage door opener and our smart-phones with the car’s systems. Don’t miss Jim’s music play list--he uses it to demo the audio system! More

Friendly, helpful salesperson I appreciate how friendly and helpful Jim Alfano was in helping me purchase my very first new car. He took lots of time with me and answered all my qu I appreciate how friendly and helpful Jim Alfano was in helping me purchase my very first new car. He took lots of time with me and answered all my questions. More

Best experience Buying our new Subaru was a wonderful experience with Jim Alfano. He spent a long time with us. He did a great job explaining everything about the car Buying our new Subaru was a wonderful experience with Jim Alfano. He spent a long time with us. He did a great job explaining everything about the car. He was patient with us and made sure we got everything we wanted, down to the color of the vehicle. Jim Alfano even called us the next day to make sure we got home safe after a bad storm. We are really happy with the whole experience. We highly recommend Jim Alfano. More

2017 Subaru Legacy Premium Jim Alfano was extremely helpful. He was transparent, genuinely kind and answered all my questions. He helped me adjust prices on a lease that I was i Jim Alfano was extremely helpful. He was transparent, genuinely kind and answered all my questions. He helped me adjust prices on a lease that I was interested in so that we could find a payment that worked for me. I told him what I was looking for and what I needed the car for and he didn't try to push more on me that I needed. More

A very transparent experience The experience of buying a new car from Jim Alfano was very transparent. He was very forthcoming with information and went out of his way to be sure The experience of buying a new car from Jim Alfano was very transparent. He was very forthcoming with information and went out of his way to be sure there were no surprises either in the options on the vehicle or the financing. We will definitely look for Jim when looking to buy another vehicle. More

Great buying experience Jim Alfano impressed me greatly back in June when he suggested the right Crosstrek model for me based upon my wishlist even though he knew I wasn't re Jim Alfano impressed me greatly back in June when he suggested the right Crosstrek model for me based upon my wishlist even though he knew I wasn't ready to buy then. Just prior to that I had visited my local Jeep dealer to do preliminary shopping and they wouldn't give me the time of day. When I was ready to buy a car in October I drove 6 hours just to buy the car from him rather than the 2 hours to my nearest Subaru dealer. And communications due to the distance were fantastic! More