Don Miller Subaru West
Madison, WI
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177 Reviews of Don Miller Subaru West
Too busy I called today for an appointment since our Impreza suddenly is wobbling a lot. It needs attention. I was told the soonest I could get an appointment I called today for an appointment since our Impreza suddenly is wobbling a lot. It needs attention. I was told the soonest I could get an appointment is in FOUR WEEKS! And why are the so busy? Because they have so many RECALL issues to fix. Bad news all around. More
New Car Purchase Purchased a new 2019 Forester this week and had nothing but a positive experience. Our sales representative Mike Zweifel was great ! He was very knowl Purchased a new 2019 Forester this week and had nothing but a positive experience. Our sales representative Mike Zweifel was great ! He was very knowledgeable, informative and patient.. Great Customer Service! More
Good as Usual Had my usual nice experience getting oil changed and tires rotated at Don Miller Subaru West. Lisa took care of me in her usual wonderful fashion. Had my usual nice experience getting oil changed and tires rotated at Don Miller Subaru West. Lisa took care of me in her usual wonderful fashion. More
Knowledgable and friendly great service! Kyle was what I would expect in a salesman: knowledgeable, friendly and easy to work with. He was also more than I expected: low pressure, funny an Kyle was what I would expect in a salesman: knowledgeable, friendly and easy to work with. He was also more than I expected: low pressure, funny and easy to relate to. Extremely pleasant car buying experience and I've already recommended colleagues in the car market go see Kyle! More
Great Guy, Great Experience Helpful, knowledgeable, responsive...these are the three words that come to mind when I think of the buying experience my husband and I had working wi Helpful, knowledgeable, responsive...these are the three words that come to mind when I think of the buying experience my husband and I had working with Kyle. He listened to our needs, made helpful suggestions along the way and worked very hard to get us in the exact vehicle we selected. And he happens to be a nice guy, too :) More
Best car-shopping experience! Kyle came out to the lot to greet me. He was very calm and listened to my questions about vehicles before answering to the specific topic, then added Kyle came out to the lot to greet me. He was very calm and listened to my questions about vehicles before answering to the specific topic, then added more information especially pertaining to the warranty. He worked with me to get payments I budgeted for, and the Impreza is great! I would definitely return and recommend this to friends and family. I have to add, the previous dealership was very pushy, did not let me finish questions, and was sexist. I felt NONE of those things at Don Miller Subaru West. I'm so happy with the experience there. Not only was Kyle great, any other staff who approached me was curteous and professional. THANKS KYLE AND TEAM! (Not to mention, it was the beginning of the "Share the Love" event, which made the decision to purchase even better.) More
4th Subaru..1st new one ! Joe Nelson came out from his office with a big smile and a warm greeting. Even though he had an appointment w/ other customers in a few minutes he too Joe Nelson came out from his office with a big smile and a warm greeting. Even though he had an appointment w/ other customers in a few minutes he took those few minutes to give me the brochures I was looking for, briefly reviewed the vehicles and made me feel welcome. A month later I purchased my new Forester. Joe patiently made sure to go over every aspect of the car, he even had me open the hood, pointing out parts and giving me tips. All of the staff at DM Subaru West are to be commended ! More
Excellent experience We worked with TJ in purchasing our most recent Subaru. TJ ‘s friendliness & genuine desire to meet his customer’s needs were evident. He was thorough We worked with TJ in purchasing our most recent Subaru. TJ ‘s friendliness & genuine desire to meet his customer’s needs were evident. He was thoroughly familiar with the features of the vehicle we purchased. We highly recommend him to those interested in a great experience with their next vehicle purchase. More
Excellent all around Joe Nelson was great. We never felt pressured into anything. He worked with us to get us the best deal. I would rate him a 10 in every category. Joe Nelson was great. We never felt pressured into anything. He worked with us to get us the best deal. I would rate him a 10 in every category. More
13th Subaru After a move to Dane county we decided to establish with Don Miller Subaru. Met Kyle, was impressed with his approach and presentation of the 2018 F After a move to Dane county we decided to establish with Don Miller Subaru. Met Kyle, was impressed with his approach and presentation of the 2018 Forester and the dealership. He just delivered our 13th Subaru and 3rd Forester. Straight forward, excellent presentation of the car and outstanding delivery skills. We have found our new Subaru dealership and would highly recommend Kyle. More

